Santiago M. Hernandez

**** *** ***** ** #*, San Jose, CA 95118

Home: 408-***-**** Cell 408-***-****

Email: adwyhe@r.postjobfree.com

Summary: Having over 38 years of Operation Management, Administrator Assistant,

Credit, Collections, Management Banking, Medical Billing, Revenue Collections.

My objective is to acquire a position that will allow the enhancement of production of high standards by the Application of my skill to bring success to any company.

Experience:

ABM BUILDING VALUE: 1111 Lockheed Martin Way, Sunnyvale, CA 94089

Job Title: Facility Manager

Dates: 05/2019 to 07/2021

Duties: Managed program budget on monthly basis to ensure appropriate expenditure and revenue collection. Established and managed standards, processes, communications, training systems to ensure quality and safety management systems compliance.

Supervised operations staff and provided on-site supervision of maintenance staff.

Responsible for program compliance with all aspects of the facility, safety, fire, and emergency. Provided crisis intervention as needed.

Facilitate monthly bill, reports, payroll, Benefits.

ABM BUILDING VALUE: 1111 Lockheed Martin Way, Sunnyvale, CA 94089

Job Title: Administrative Assistant

Dates: 03/2018 to 05/2019

Duties:

SILICON VALLEY PROFESSIONAL STAFFING: 1897 Concourse Dr, San Jose, CA 95131

Job Title: Finance Revenue Collections Officer (CONTRACTED CITY OF SAN JOSE)

Dates: 03/2015 to 04/2017

Duties: Report to the Supervisor of the Finance Department and collect money, issue receipts and record of all Transactions and maintain a current, and accurate records and to ensure that all records are secured. Assist in full collection efforts on special collection task, which includes up to legal action. Interface with other departments, such as payroll, risk management. Manage program budget on monthly basis to ensure appropriate expenditure and revenue collection. Forecasting monthly cost of repairs of construction and replacement city damage and the collection thereof.

County of Santa Clara: 1555 Berger Dr, San Jose, CA 95112

Job Title: Revenue Collections Officer (Provisional)

Dates: 08/2013 to 02/2015

Duties: Report to the Supervisor of the Justice Department and maintaining the

Financial and record keeping systems and processing financial transactions associated with

Municipal and Adult Probation court cases, Collect money, issue receipts and record

All transactions maintain a current, accurate filing system to ensure that all records are secured. Work within municipal policies and procedures and in compliance with all Territorial Acts and Legislation. Failure to provide adequate services may result in lost or misused revenues.

Forecasting of Debt reduction of Municipal and Adult Probation court cases fees.

United Site Services: 3408 Hillcap Ave, San Jose, CA 95136

Job Title: Accounts Receivable

Dates: 07/2011 to 04/2013

Duties: Ensure that customer’s data are accurate, with respect to materials shipments, check receipts and discounts. Accurate recording and reporting of customer checks authorize payments and send checks, make journal entries.

Debit the customer-receivables account to increase its amount and credit, record customer payments, Debit the cash account, support to internal and external auditors, help financial managers report corporate performance data at the end of each quarter and fiscal year.

Bridgeport Financial Inc: 1111 Willow St, San Jose, CA 95125

Job Title: Legal Collector

Dates: 02/2008 to 05/2011

Duties: Maintain high monthly collections and exceed monthly office goals and quotas,

Interface with attorney, insurances, appear in court, and negotiate payment and settlement.

Hunter Laboratories Inc: 2605 S Winchester Blvd, Campbell, CA 95008

Job Title: Medical Biller/Collector

Dates: 05/2006 to 9/2007

Duties: Maintain high monthly collections and billing, interface with doctors, insurances,

Functional with billing codes, negotiate payment and settlement.

United Auto Credit Corp: 4300 Stevens Creek Blvd #100, San Jose, CA 95129

Job Title: Sr. Collector

Dates: 06/2005 to 04/2006

Duties: Exceed monthly office goals and quotas, contact customers on delinquent loans,

Negotiate contract settlements with dealers, customers, insurances, auto repossessions.

Women’s Cancer Center: 170 Knowles Dr #203, Los Gatos, CA 95032

Job Title: Medical Biller/Collector

Dates: 01/2005 to 06/2005

Duties: Maintain high monthly collections and billing, interface with doctors, insurances,

Functional with billing codes, negotiate payment and settlement.

Alliance Credit Union: 3355 Almaden Expwy #55, San Jose, CA 95118

Job Title: Sr. Collector Charge Offs

Dates: 10/2003 to 8/2004

Duties: Exceed monthly office goals and quotas, contact customers on delinquent loans,

Negotiate contract settlements with dealers, customers, insurances.

San Jose/Good Samaritan Hospital HCA Corp: 2033-A Samaritan Dr, San Jose, CA 95124

Job Title: Medical Biller/Collector

Dates: 03/1999 to 08/2003

Duties: Maintain high monthly collections and billing, interface with doctors, insurances, hospitals,

Functional with billing codes, negotiate payment and settlement.

CBSJ Financial Corp: 299 Stockton Ave, San Jose, CA 95110

Job Title: Collection Supervisor/Trainer (Part Time)

Dates: 01/1999 to 06/2003

Duties: Exceed monthly office goals and quotas, contact customers on delinquent loans,

Negotiate contract settlements with dealers, customers, insurances.

Train new hires, collections training classes.

Southern Pacific Bank: 545 Meridian Ave #H, San Jose, CA 95126

Job Title: Financial Service Supervisor

Dates: 01/1997 to 03/1999

Duties: Exceed monthly office goals and quotas, contact customers on delinquent loans,

Negotiate contract settlements with dealers, customers, insurances.

Supervised court appearances, train new hires, collections training classes,

Interview new hires; skip traced to assist in recovery of delinquent loans and auto repossessions.

Manage program budget on monthly basis to ensure appropriate expenditure and revenue collection.

Influence the overall objective of the organization on a short- and long-term goals,

Understanding the primary contracts and the requirements of the contacts.

CBSJ Financial Corp: 299 Stockton Ave, San Jose, CA 95110

Job Title: Collection Supervisor

Dates: 11/1995 to 01/1997

Duties: Exceed monthly office goals and quotas, contact customers on delinquent loans,

Negotiate contract settlements with dealers, customers, insurances.

Provide employee orientation and collections training, complete supervision of four collectors. 24 Hour Nautilus: 6668 Owens Dr, Pleasanton, CA 94588

Job Title: Financial Service Supervisor

Dates: 02/1994 to 11/1995

Duties: Exceed monthly office goals and quotas, contact customers on delinquent loans,

Negotiate contract settlements with dealers, customers, insurances, interview new hires.

Provide employee orientation and collections training, complete supervision of

Twenty collectors and three administrative personnel, interface with financial service managers for

Strategies and implementing of company policies and procedures.

VRS Billing System: 5883 Rue Ferrari, San Jose, CA 951238

Job Title: Sr. Collector

Dates: 04/1990 to 02/1994

Duties: Exceed monthly office goals and quotas, contact customers on delinquent telephone information

Accounts, negotiate settlements with customers, interface with telephone companies; Pac-Bell,

AT&T, South West Bell, skip trace with various banks to acquire location of information.

Skills: Supervision, all phase of new hire interview and training, banking, medical billing, word, excel, credit applications.

Education: Other post-secondary school/training

Lic Class: CA Drivers C (passenger car)

References: Given upon request.

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