Customer Service Bank Teller
Resume:
Michelle Scroggs
Monett, MO *****
***************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Bartender/Server
JERSEYS SPORTS Bar and GRILL - Cassville, MO
October 2019 to Present
Responsible for taking care of customers, inventory and ordering for front of house bar and servers. Server/Bartender
The Bayou Lunch box - Monett, MO
Present
Customer service. Taking good and drink orders in a quick timely manner. Ensuring that our guests are happy and have a great dining experience. Team work is a must in this field. Banker
Alorica Calling Center - Joplin, MO
October 2018 to February 2020
Bank teller, part of escalation team,part of training team Hostess/Server
Sunrise Family Restaurant - Cassville, MO
September 2017 to April 2018
Ensuring great customer service as well as running the register. Making sure the paper work is correct at the end of the night.
Residential Psyciatric Technician
Ozark Center Turn Around Ranch - Joplin, MO
March 2015 to September 2017
Assisting the therapist in ensuring the clients stay on track during their recovery with their treatment plans. While ensuring a positive safe environment for clients and staff. Shift Manager
Downstream Casino and Resort - Quapaw, OK
April 2012 to June 2017
Assisting Store manager in following company procedures. Making sure that all staff completed shift duties, completing cash deposit for shift before. Ensuring great customer service as a f7n safe environment for guests and staff.
Work Study Student
Crowder College - Neosho, MO
August 2010 to May 2013
Assisting the music and theater department withs filing, welcoming new students,grading papers, seeking coffee or lunch, and assisting instructors in music selection, assisting show choir with choreography.
Server/Bartender
Neosho Inn and Lounge - Neosho, MO
March 2011 to February 2013
Providing guest with positive friendly service as well as assisting the staff in creating a team that functions together.
Clerk
Kum & Go - Neosho, MO
June 2011 to June 2012
Providing a clean environment for guests and staff. While ensuring a positive safe environment for all. Barista/Cashier
neosho powersports - Neosho, MO
February 2010 to March 2011
Responsible for answering phones and making coffee for employees as well as customers. Server/Bartender
Education
Bs in Psychology
Missouri Southern State University - Joplin, MO
January 2016 to May 2017
Bs Psychology in Psychology
Missouri Southern State university - Joplin, MO
August 2015 to January 2016
Some college
Skills
• Customer Service (10+ years)
• Banking
• Restaurant Experience
• Serving Experience
• Bartending
• Host/Hostess
• Upselling
• Busser
• Catering
• Restaurant Management
• Shift Management
• Microsoft Office
• Management
• Banquet Experience
• Food Safety
• POS
• Event Planning
• Retail Sales
• Cooking
• Event Planning
• Food Safety
• Kitchen Management Experience
• POS
• Retail Sales
• Menu Planning
• Inventory Control
• Pricing
• Time Management
• Cleaning Experience
• Supervising Experience
• Meal Preparation
• Coffee Experience
• Barista Experience
• Administrative Experience
Certifications and Licenses
CPR
August 2017 to August 2019
Cpi
July 2017 to July 2018
Trained in how to properly restrain clients with out injury to client or staff Med Aide 1
September 2017 to September 2019
Certified to distribute medication to clients
Assessments
Project Timeline Management — Completed
July 2020
Prioritizing and allocating time to effectively achieve project deliverables. Full results: Completed
Written Communication — Completed
July 2020
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a hard working kind individual, whom believes in a team work environment. I enjoy learning new tasks or skills that assist in the improvement of my skills. I enjoy meeting new people. I also enjoy working in a fast pace, positive, safe environment.
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