Michelle Scroggs

Monett, MO *****

adwygd@r.postjobfree.com

417-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Bartender/Server

JERSEYS SPORTS Bar and GRILL - Cassville, MO

October 2019 to Present

Responsible for taking care of customers, inventory and ordering for front of house bar and servers. Server/Bartender

The Bayou Lunch box - Monett, MO

Present

Customer service. Taking good and drink orders in a quick timely manner. Ensuring that our guests are happy and have a great dining experience. Team work is a must in this field. Banker

Alorica Calling Center - Joplin, MO

October 2018 to February 2020

Bank teller, part of escalation team,part of training team Hostess/Server

Sunrise Family Restaurant - Cassville, MO

September 2017 to April 2018

Ensuring great customer service as well as running the register. Making sure the paper work is correct at the end of the night.

Residential Psyciatric Technician

Ozark Center Turn Around Ranch - Joplin, MO

March 2015 to September 2017

Assisting the therapist in ensuring the clients stay on track during their recovery with their treatment plans. While ensuring a positive safe environment for clients and staff. Shift Manager

Downstream Casino and Resort - Quapaw, OK

April 2012 to June 2017

Assisting Store manager in following company procedures. Making sure that all staff completed shift duties, completing cash deposit for shift before. Ensuring great customer service as a f7n safe environment for guests and staff.

Work Study Student

Crowder College - Neosho, MO

August 2010 to May 2013

Assisting the music and theater department withs filing, welcoming new students,grading papers, seeking coffee or lunch, and assisting instructors in music selection, assisting show choir with choreography.

Server/Bartender

Neosho Inn and Lounge - Neosho, MO

March 2011 to February 2013

Providing guest with positive friendly service as well as assisting the staff in creating a team that functions together.

Clerk

Kum & Go - Neosho, MO

June 2011 to June 2012

Providing a clean environment for guests and staff. While ensuring a positive safe environment for all. Barista/Cashier

neosho powersports - Neosho, MO

February 2010 to March 2011

Responsible for answering phones and making coffee for employees as well as customers. Server/Bartender

Education

Bs in Psychology

Missouri Southern State University - Joplin, MO

January 2016 to May 2017

Bs Psychology in Psychology

Missouri Southern State university - Joplin, MO

August 2015 to January 2016

Some college

Skills

• Customer Service (10+ years)

• Banking

• Restaurant Experience

• Serving Experience

• Bartending

• Host/Hostess

• Upselling

• Busser

• Catering

• Restaurant Management

• Shift Management

• Microsoft Office

• Management

• Banquet Experience

• Food Safety

• POS

• Event Planning

• Retail Sales

• Cooking

• Event Planning

• Food Safety

• Kitchen Management Experience

• POS

• Retail Sales

• Menu Planning

• Inventory Control

• Pricing

• Time Management

• Cleaning Experience

• Supervising Experience

• Meal Preparation

• Coffee Experience

• Barista Experience

• Administrative Experience

Certifications and Licenses

CPR

August 2017 to August 2019

Cpi

July 2017 to July 2018

Trained in how to properly restrain clients with out injury to client or staff Med Aide 1

September 2017 to September 2019

Certified to distribute medication to clients

Assessments

Project Timeline Management — Completed

July 2020

Prioritizing and allocating time to effectively achieve project deliverables. Full results: Completed

Written Communication — Completed

July 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am a hard working kind individual, whom believes in a team work environment. I enjoy learning new tasks or skills that assist in the improvement of my skills. I enjoy meeting new people. I also enjoy working in a fast pace, positive, safe environment.

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