New Client Specialist, Sales, Customer Service
Resume:
Jamie Nichols
FORT WORTH, TX., 76123
**************@*****.***
EDUCATION
KAPLAN COLLEGE
REGISTERED DENTAL
ASSISTANT (RDA)
CROWLEY HS
GED
RELEVANT SOFTWARE AND
PROGRAMS
MS OFFICE
IOS WORK
ADOBE
LEAD CONVERSION SYSTEMS
COUNTY RECORDS
TURBINE
LAW PAY
DOCUSIGN
EXPERIENCE
I provide over 13 years of customer service. Over 4 years as a New Client Specialist for a high-profile law firm and 9 as a dental assistant. Through this experience I have developed strong communication skills with my work team and clients. As a New Client Specialist, I pride myself in showing compassion to my clients and never judging them based on their charges. I believe they deserve the best representation regardless of their situation.
THE MEDLIN LAW FIRM, FORT WORTH, TX
01/2019 – 05/2023 – New Client Specialist
• Evaluate prospective client inquiries via phone and e-mail
• Providing detailed consults to potential clients and ensuring they are comfortable with the process
• Building a rapport with our clients and maintaining post-sale relationships
• Setting appointments for potential clients that meet our firms criteria to keep our lawyers schedules organized and grow our case load
• Oversee new client onboarding and maintain client files through data entry and paperwork collection to ensure our cases are managed efficiently
FORT WORTH DENTAL, FORT WORTH, TX
09/2013 – 01/2019 – Dental Assistant
• Provide efficient and precise chairside assisting to Dentists and Hygienists during treatments and surgical procedures
• Collect accurate and detailed information about patients’ medical history
• Instrument sterilization
• Verify that equipment is in excellent working order
• Treating patients to ensure they’re comfortable and at ease prior to treatments
• Communicate personal care to patients after treatments
• Advise patients of recommended treatments still needed and aid in the scheduling process
• Communicate with material suppliers
DR. PETER KU, DDS, FORT WORTH, TX
02/2011 – 09/2013 – Dental Assistant
• Provide efficient and precise chairside assisting to Dentists and Hygienists during treatments and surgical procedures
• Collect accurate and detailed information about patients’ medical history
• Instrument sterilization
• Verify that equipment is in excellent working order
• Treating patients to ensure they’re comfortable and at ease prior to treatments
• Communicate personal care to patients after treatments
• Advise patients of recommended treatments still needed and aid in the scheduling process
• Communicate with material suppliers
Contact this candidate