Administrative Assistant Customer Service

Kastombia Holly Wanamaker

Mobile: ***. ***.**** Email: adwyec@r.postjobfree.com 7 Lehrer Avenue, Elmont, New York 11003

PROFILE

Administrative professional with diverse experience in legal services, office support, and customer service operations. Highly organized at managing competing priorities. Adept at working in teams to achieve organizational goals and objectives. Results-oriented problem-solver with excellent analytical and communication skills. Proficient in several software applications.

PROFESSIONAL EXPERIENCE

Sacco & Fillas, LLP., Astoria, NY 04/22 – Present

Managing Paralegal

Handling the case once the intake is completed up until trial.

Prepare and e-file proposed preliminary conference orders, compliance conference orders, motion submission forms, motions, bill of particulars, responses to demands, demands and etc on NYSCEF

Reviewed orders and files for outstanding disc

Perform general administrative duties including filing, scanning, copying, faxing, etc

Draft letters and documents per attorney’s requests; collect and analyze information and initiate written or telephone calls to address issues

Record and monitor court appearance dates, pleadings, and filing requirements.

Perform general administrative duties including filing, scanning, copying, faxing, etc.

Prepare and file motions, notice of appeals, etc on NYSCEF

Bogoraz Law Group., Brooklyn, NY 06/21 – 04/22

Paralegal

Prepare and e-file proposed preliminary conference orders, compliance conference orders, motion submission forms, motions, bill of particulars, responses to demands, demands and etc on NYSCEF

Reviewed orders and files for outstanding discovery

Perform general administrative duties including filing, scanning, copying, faxing, etc

Draft letters and documents per attorney’s requests; collect and analyze information and initiate written or telephone calls to address issues

Organize client meetings, schedule deliveries for UPS and courier services, and court appearances

Drafts motions, subpoenas, 3122s’, 3101(d), 4532s’ and other pleadings. D

Record and monitor court appearance dates, pleadings, and filing requirements.

Perform general administrative duties including filing, scanning, copying, faxing, etc.

Prepare and file motions, otscs, appeals, notice of appeals, etc on NYSCEF

Levine and Wiss, Pllc., West Hempstead, NY 03/21 – 06/21

Paralegal

Prepare and e-file proposed preliminary conference orders, compliance conference orders, motion submission forms, motions, bill of particulars, responses to demands, demands and etc on NYSCEF

Reviewed orders and files for outstanding discovery

Perform general administrative duties including filing, scanning, copying, faxing, etc

Draft letters and documents per attorney’s requests; collect and analyze information and initiate written or telephone calls to address issues

Organize client meetings; schedule deliveries for UPS and courier services, and court appearances

Drafts motions, subpoenas, 3122s’, 3101(d), 4532s’ and other pleadings.

Sanders, Sanders, Block, Woycik, Viener & Grossman, P.C., Mineola, NY 10/17 – 11/20

Paralegal

Welcome clients; answer and direct inquiries and requests for information

Draft letters and documents per attorney’s requests; collect and analyze information and initiate written or telephone calls to address issues

Organize client meetings; schedule deliveries for UPS and courier services

Maintain attorney’s calendar; plan and schedule conference calls and depositions

Review and prepare cases from opening till closing

Drafts motions, subpoenas,3101(d), ICO, OTSC, NOMMA and other pleadings.

Record and monitor court appearance dates, pleadings, and filing requirements;

Perform general administrative duties including filing, scanning, copying, faxing, etc.

Prepare and file motions, otscs, appeals, notice of appeals, etc on NYSCEF

Law Office of Daniel E. Rausher, Esq., Brooklyn, NY 05/05 – 12/17

Legal Secretary

Welcome clients; answer and direct inquiries and requests for information

Research, review, verify, and distribute various correspondence, reports and legal documents to clients, attorneys, medical providers, and expert witnesses

Draft letters and documents per attorney’s requests; collect and analyze information and initiate written or telephone calls to address issues

Organize client meetings; schedule deliveries for UPS and courier services, and court appearances

Track time and effort allocations and prepare expense reports accordingly

Maintain attorney’s calendar; plan and schedule conference calls and depositions

Review and prepare cases from opening till closing

Drafts motions, subpoenas, 3122s’, 3101(d), 4532s’ and other pleadings.

Record and monitor court appearance dates, pleadings, and filing requirements; monitor and anticipate changes in litigation or transaction preparation requirements

Perform general administrative duties including filing, scanning, copying, faxing, etc.

Law Office of Stephen H. Frankel., Mineola, NY 10/16 – 07/17

Paralegal

Welcome clients; answer and direct inquiries and requests for information

Research, review, verify, and distribute various correspondence, reports and legal documents to clients, attorneys, medical providers, and expert witnesses

Draft letters and documents per attorney’s requests; collect and analyze information and initiate written or telephone calls to address issues

Review and prepare cases from opening till closing

Drafts motions, subpoenas, 3122s’, 3101(d) and other pleadings.

Perform general administrative duties including filing, scanning, copying, faxing, etc.

OTG Management, Queens, NY 02/11 – 03/13

Server

Worked in high-volume restaurant in John F. Kennedy Airport

Oversaw and assisted with food and drink preparation

Surveyed customers concerning quality of service provision. Handled complaints with assistance from manager on duty while maintaining a positive attitude

Assisted managers with administrative tasks, staff scheduling, ordering supplies and maintaining inventory

GoodTemps, New York, NY 08/07 – 08/09

Administrative Assistant

Performed complex and detailed administrative support functions for mid- and senior-level managers and directors

Organized and scheduled meetings and appointments

Maintained detailed contact lists of vendors and suppliers

Assisted in preparation of regularly scheduled and adhoc reports

Submitted and reconciled expense reports based on travel assignments

Handled multi-line telephone system; greeted and welcomed visitors in reception area

Coordinated logistics for marketing and event planning projects

COMMUNITY COORDINATION

Master of Public Administration Alumni Association, Metropolitan College of New York 01/13 - Present

Treasurer

Serve as Co-Chair of the Finance Committee

Perform basic bookkeeping duties; create streamline annual budget; and maintain the general ledger

Work with the Board Chairperson and school advisors to prepare financial reports on a timely basis

Spin Green, Brooklyn, NY 04/13 – 09/14

Community Organizer

Organized events to promote interest and activism among community residents and businesses

Collected textiles/garments from community partners for recycling to benefit the environment and disadvantaged individuals

Participated in company-sponsored events (i.e., 2013 Rugged Maniac Race)

Law Enforcement Explorer Program, Brooklyn, New York 09/01 – 09/02

Community Liaison

Participated in safety presentations led by police officers to community groups, schools, and faith based organizations

Maintained various community service assignments, including crime prevention for Post #5223

Provided security at community events and auxiliary for transit police officers

EDUCATION

Metropolitan College of New York, New York, NY

Masters of Public Administration, December 2012

John Jay College of Criminal Justice, New York, NY

Bachelors of Arts in Criminal Justice May 2010

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