Customer Service Handler
Resume:
Joanna Hazel M. Bangcong
Agusan, Cagayan de Oro City, Philippines
*******************@*****.***
Objective:
To find a suitable, challenging and growth
oriented position where can best utilize my
knowledge and full potential to a maximum level
enabling me to contribute to the organization. To be
able to improve my knowledge, skills, and acquire
experiences that would enrich more of my
understanding in this field have chosen to be one of
the best.
Education:
Puerto National High School
Puerto Cagayan de Oro City 2009
Puerto Elementary School
Puerto Cagayan de Oro City 2006
Skills:
e Knowledge of Housekeeping
e Knowledge of using equipment for
housekeeping
Knowledge of using knife
Knowledge of food handling and food safety
Customer Service Oriented
Knowledge of handling customer complaint
Computer Literate
Excellent Oral and Written Skills
Capacity to provide and follow direction.
Sharp decision-making skills, particularly when
under pressure.
Ability to lift 25 kilos
Ability to stand for extended periods of time.
Knowledge of following instructions and learn
new techniques
e Strong time management skills in order to
ensure all work is completed by the end of shift
Critical thinking and creative problem solving.
Have strong process orientation and good
organizational skills with keen attention to
details.
e Possesses a combination of strong work ethics
and effective intrapersonal skills,
Have a good learning attitude
Can work even under minimum supervision
Can undergo training
Experience:
Staff/ Cleaner - Cagayan de Oro City
Techno Intellect January 2019 - Present
e Vacuuming, sweeping, and mopping floors of
various types.
e Dusting ceilings, light fittings, countertops, and
loose furniture.
e Scrubbing and sanitizing toilets, sinks, and
kitchen fixtures.
Emptying trash cans.
Washing and drying windows.
Liaising with the line manager to ensure that you
have sufficient cleaning products at all times.
e Reporting any breakages that occur during the
cleaning process.
e Informing the line manager of repairs that need
to be done.
Butcher/ Deboner - Bukidnon
Dingkoy Taal Meat Shop June 2071 - December 2018
Cutting, grinding and preparing meats for sale.
Cleaning and maintaining tools and equipment
and ensuring displays and signage are accurate
and attractive.
e Weighing, packaging, pricing, and displaying
products.
Keeping records, budgets, and inventory.
Performing quality inspections on meats and
other products.
e Negotiating and confirming orders with
suppliers.
Adhering to food safety and sanitation controls.
Greeting and speaking to customers, providing
advice, answering questions, and accepting
orders or payments.
e Coordinating deliveries or order pickups.
Training Certificate:
e Slaughtering Operations Swine Valid until:
October 10, 2027
e Food Handler's Seminar Valid until September 1,
2025
Contact this candidate