Customer Service Care

VU THI NGOC THAO

SALE ADMIN & HUMAN RESOURCE

CONTACT

WORK EXPERIENCE

EDUCATION

SKILL

Receive orders from sales, make quotes to send to

customers, draft contracts.

Receive sample requests and send to customers by DHL Contact purchasing department to import raw materials and follow up production plan.

Customer care via email, direct call.

Welcoming customers when they come to Vietnam to visit the factory

Get booking when the order is completed and ship it to the customer by vessel

Make customs declaration documents: Booking, B/L

Invoice Packing List, ISF, CO

Monitor and motivate customers to pay debts.

Working with foreign partners, most of them are US NAM VIET FOODS AND BEVERAGE JSC

OZM GROUP Co., Ltd

SALE ADMIN

LEADER SALE ADMIN & CUSTOMER

SERVICE

**********@*****.***

University

Good communication skill

Leadership skill: used to be a

team leader

Problem-solving skill

Good office computer skill:

Excel, Word,..

Good English communication

Basic Chinese communication

Photoshop skill: PDS, AI

Major: Hotel Management

Hoa Sen University

2016-2020

GPA: 3.0

+84-373******

110/79/11,Tan Qui, Dong

Hoa Ward, Di An City,

Binh Duong province

Research products to choose suitable business

products to sell on Amazon

Set up images, prices, product information and

listing on Amazon.

Looking for supplier and make price contact

Build a sales promotion program

Receive orders and process them, contact suppliers to pack and ship products

Track orders from packaging to shipping to

customers

Resolving customer complaints about products via

email Product consulting

Follow up and visit customers after buying

Summarize and report monthly business results to

management

BUILDING E-TRADE STORE ON AMAZON

ORDER PROCESSING

CUSTOMER SERVICE

REPORT

Hello recruiter, I'm Thao. I'm glad you took a look at my CV. I have 3 years of experience as a sales admin and customer service.With my experience, I am confident that I will bring the best service to customers as well as bring benefits to the business.

2020-2022

2022-Present

Contact this candidate