ANDREA R.
ANDERSON
*********@*****.***
Cincinnati, OH 45211
Versatile Project Coordinator and Manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
PROFESSIONAL SUMMARY
Hightowers Petroleum - Strategic Account Manager
01/2022 - 04/2023
Cushman & Wakefield - Project Coordinator Moves Adds & Changes Planner
Cincinnati, OH • 01/2019 - 09/2021
CBRE - Project Coordinator Moves Adds & Changes Planner Remote • 01/2017 - 09/2019
WORK HISTORY
• Built credibility and trust to influence client's buying decisions. Each account manager is assigned specific accounts. My accounts included top producing customers such as Duke Energy, Ford, Nissan and Waste Management.
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Managed customer fuel orders and deliveries. Price negotiation with our carrier partners as well as scheduling fuel deliveries.
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• Sourced carriers for fuel deliveries by requesting pricing. Engaged functional areas across prospect or client organizations to uncover future business opportunities.
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• Increased account earnings by 50%
Provided facilities maintenance services including managing furniture repairs and warranty information. Planning associate and office relocations including internal departmental moves and relocating entire offices.
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Project Coordination including sourcing, contracting and managing and directing vendors for client request on and offsite through project lifecycle.
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Planned and managed construction project request including office reconfigurations. Vendor management selecting and hiring new vendors for projects in various markets.
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Performed office decommissioning including organizing charitable donations or removals for turnkey.
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Established project budgets requesting bids sourcing and creating and managing purchase orders.
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Performed facilities maintenance services including managing furniture repairs and warranty information. Planning associate and office relocations including internal departmental moves and
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SKILLS
• Active Listening
• Negotiation
• KPI Monitoring
• Inventory Oversight
• Pricing Research
• Purchasing for Manufacturing
• Budgetary Reviews
• Purchase Order Fulfillment
• Bid Proposals
• Strategic Negotiations
• Facility Management
• Interoffice Correspondence
Northern Kentucky University
Newport, KY • 2009
Bachelor of Science:
Communications
Xavier University
Cincinnati, OH • 2005
Bachelor of Science:
Communications
Miami University
Middletown, OH • 2003
No Degree: Sociology
Middletown High School
Middletown, OH • 1998
Diploma
EDUCATION
T-Mobile - Project Coordinator
Cincinnati, OH • 10/2015 - 12/2016
Fameccanica North America - Buyer
West Chester, OH • 03/2015 - 09/2015
Corbus - Export Customer Order Account Analyst
Cincinnati, OH • 11/2013 - 03/2015
TATA Consultants - Buyer
Milford, OH • 02/2013 - 10/2013
relocating entire offices.
Project Coordination including sourcing, contracting and managing and directing vendors for client request on and offsite through projects lifecycle. Planning and managing construction project request including office reconfigurations. Vendor management selecting and hiring new vendors for projects in various markets.
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Office decommissioning including organizing charitable donations or removals for turnkey.
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Established project budgets requesting bids sourcing and creating and managing purchase orders.
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• Created and delivered detailed reports on site activities. Filing required documentation for new site deliverables including any necessary permitting.
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Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
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• Primary contact between Inter-Company facilities located in Italy. Tracked inventory shipments and prepared spreadsheets detailing item information.
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Submitted RFQ's from North American Suppliers sourcing for most competitive pricing and lead times to increase profitability.
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Created reports to each facility biweekly providing details on order/material status. Managed orders through delivery as well as initiating return's process as required.
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Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
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Customer Order Processing Analyst for P&G exports team. Interacted as the primary contact between shipping sites, order management Analyst and freight forwarders.
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Successful order maintenance and support for orders to customers and P&G distributions centers located abroad. Developed daily metrics for orders shipping outside of scheduled dates.
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• Utilizing SAP Platform, Outlook, Word and Excel. Procuring items and services as requested. Commodities included IT hardware and software, Autos, Special Event items, contracts/agreements.
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Utilizing Oracle ERP platform. Handled each stage of purchasing process from negotiating purchase to expediting deliveries. Worked closely with various teams such as Contracts, Accounting and Receiving departments.
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• Resolved order fulfillment issues.
Interacted with customers as Technical Support for E-Procurement system functionality. Resolved any issues that resulted in delays processing invoices.
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Signature Hardware - Import/Export Specialist
Fort Mitchell, KY • 03/2012 - 06/2012
General Cable - Import and Export Coordinator
Highland Heights, KY • 11/2011 - 01/2012
Sun Chemical Corporation - Customer Account Analyst Cincinnati, OH • 09/2010 - 11/2011
VIPDesk - Online Customer Service Representative
Remote • 01/2010 - 09/2010
Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
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Tracked shipments processing through customs and other agencies and obtained clearances.
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Prepared and processed import and export documentation according to customs regulations, laws or procedures.
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Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
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Maintained Import/Export Manager data and records in conjunction with Free Trade Agreements between U.S. and other countries.
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Created and submitted necessary documentation to customer's to implement shipping and receiving materials under appropriate agreement.
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Maintained department logs and manuals regarding new rules and regulations of Free Trade Agreements.
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Supported department as needed including assisting with compiling Import/Export Departments Policies and Procedures Manual.
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Directly reporting to Sales Representatives providing support to customers with material orders and purchase orders.
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Place orders using Order management processes following order through delivery. Received purchase orders utilizing automated system in fax or email formatting.
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Process all required documentation for returns and setting up new customer accounts. Communication with customers, sales representatives, couriers, shipping sites and other associates involved with specific accounts.
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The expectation of this role was to provide exceptional attention to detail and maintaining positive relations between our company and the customer.
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We are expected to meet the customer's needs by expediting and following up on material delays and communicating with the customer any details affecting their order.
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Remote customer service representative for Bluefly designer online apparel boutique.
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Performed duties such as placing orders for customers, processing refund request, checking order and refund status, assisting customers in finding products/merchandise, responding to customer email inquiries and any other request.
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White glove approach to customer service going above and beyond to make sure client's are satisfied with service and merchandise.
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• Resolving customer concerns quickly.
L-3 Communication - Purchasing Clerk
Batavia, OH • 01/2005 - 11/2009
• Responsibilities included providing administrative support Worked closely with Contracts Department in preparation for new proposals.
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Worked closely with onsite DCMA representatives to get necessary signatures for approval to purchase items for government contracts.
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Performed other duties as assigned or needed in support of management and buyers.
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Creating weekly and monthly metric system to monitor our inbound and outbound shipments and receivables.
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Other training included Lean Six Sigma training and practice and KanBan Supply Chain practices.
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• Kept meticulous records of all orders in computer system using SAP.