Office Manager Service Coordinator
Resume:
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29229
DEBRA
MCCLINTON
Office Manager
UNIVERSITY OF PUGET SOUND
Tacoma, WA
Bachelors of Science Business
Management (Jun 1988)
EDUCATION
Business Level Speaking
Proficient in Microsoft Word, Excel,
Outlook & Power Point
Typing (55 wpm)
ADDITIONAL SKILLS
Community Services University
American Red Cross
Certified Nursing Assistant
CPR Certified
OSHA
First Aid
C ERTIFICATIONS
Adaptable professional with 18.5+ years of experience and a proven knowledge of community driven programs. Aiming to leverage my skills to successfully fill the Office Manager role at your company. CAREER OBJECTIVE
MIDLANDS ACCESS HEALTH PROGRAM MANAGER
Palmetto Health Richland/Prisma Health, Columbia, SC / Jun 2015 - Present COMMUNITY SERVICE COORDINATOR
Palmetto Health Richland/Prisma Health, Columbia, SC / Mar 1992 - May 2004 EXPERIENCE
• Advocate for clients or patients to resolve crises. Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
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Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
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Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.
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Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.
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• Modify treatment plans to comply with changes in clients' status. Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.
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Supervise and direct other workers providing services to clients or patients.
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Develop or advise on social policy and assist in community development.
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Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals.
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Plan and conduct programs to combat social problems, prevent substance abuse, or improve community health and counseling services.
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Serves as a liaison between participants, medical homes and other providers to provide effective health navigation services to participants.
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HEALTHCARE COORDINATOR
Palmetto Health Richland, Columbia, SC / Feb 1991 - May 1992 Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
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• Recruit, interview, and hire or sign up volunteers and staff. Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
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Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
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Direct activities of professional and technical staff members and volunteers.
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Plan and administer budgets for programs, equipment and support services.
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Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
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• Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
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Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
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Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
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• Complete insurance or other claim forms.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
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Receive and route messages or documents, such as laboratory results, to appropriate staff.
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Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
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Transmit correspondence or medical records by mail, e-mail, or fax.
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References available upon request
REFERENCES
Contact this candidate