Kristen Boschen
*************@*****.***
Work History
Financial Administrator
Virginia Power Solutions Ashland, VA November 2021- February 2023
• Processed AR/AP
• Reconciled bank/credit card statements
• Processed payments
• Invoiced
• New Hire Onboarding
• Responsible for fleet registration renewals
• Responsible for multi-county business license renewals
• Responsible for making weekly deposits
• Responsible for office supply orders and restocking of the coffee bar
• Scanned and saved all invoices/receipts/ship tickets and deposit slips to Dext
• Processed daily batches in Service Titan
• Updated and added new materials/equipment into Quickbooks and Service Titan
• Responsible for keeping track of all equipment inventory and making sure each piece was paid for through Wells Fargo Floorplan at the time of delivery to customer
• Responsible for making sure all of the field technicians and sales reps turned in their gas and/or material receipts in a timely manner
• Responsible for ordering all of the corporate credit/fuel cards
• Responsible for all sales and use tax payments
• Collections
• Assisted in the purchase of real estate
• Drafted loan docs and collected/made payments
• Drafted lease and purchase agreements
• Processed all incoming mail
• Submitted promotional claims for reimbursement from Generac
• Responsible for ordering all of the EZPasses and transponders for the entire fleet
• Ordered the wraps for all new vehicles
• Responsible for business personal property tax reporting
• Responsible for paying all estimated tax payments
• Responsible for year end tax prep to send to the accountant Loan Processor (remote)
Caplan Law Group Virginia Beach, VA November 2020- August 2021
• Worked closely with buyers and sellers, lenders, real estate agents, attorneys, and title companies
• Performed curative/title clearing
• Prepared closing disclosure and settlement statements, balanced and disbursed closing files using SoftPro Select
• Maintained strong working relationships with customers, consumers, lenders, and realtors
• Resolved any post-closing issues effectively and quickly
• Pulled assessments
• Ordered payoffs and surveys
• Cleared judgments
• Prepared closing packages, deeds and power of attorneys
• Collected termite report and prepared invoices
• Managed agent commission splits/administrative fees Lending Title Specialist
RemX/Virginia Credit Union Glen Allen, VA August 2020- November 2020
• Tracked the filing of liens and verified they were properly recorded to secure titled collateral
• Released liens as needed
• Reviewed and worked exceptions from the new vehicle loan file and the paid loan file sent to the online title tracking system provider to record liens and release liens
• Reviewed other daily lien exception reports and made necessary corrections to ensure the credit union lien is filed
• Prepared completed documents and charge requests for DMV processing of lien requests
• Contacted dealers, financial institutions, and members to obtain and follow up on outstanding titles
• Obtained corrected loan documents as necessary
• Escalated lien exceptions to Collections, Lending Management or other areas as required.
• Assisted Collections and Recovery in obtaining titles for repossession. Closing Assistant/Accounting Specialist
Fidelity National Title Group Richmond, VA May 2010-April 2020
• Processed invoices
• Posted and applied incoming wires from customers
• Deposited customer checks and applied payment to their account
• Managed Investment Accounts (opened, closed, transferred funds and balanced out monthly)
• Processed daily reports
• Keyed vendor invoices
• Responded to vendor inquiries
• Submitted invoices through customer’s payment portals
• Created monthly invoicing spreadsheets for specific customers
• Set up new customers and updated existing customer’s information in the system
• Funded closing orders
• Cut recording checks for the Post-Closing department
• Followed up on stale escrow checks that had not been cashed within 90 days
• Obtained certified checks for the Closing team
• Assigned and created files for closing
• Ran recording and premium calculations
• Called and checked real estate property taxes, if due obtained amount and good thru date for closing
• Ordered payoffs to clear outstanding lines on title
• Scanned incoming closing packages and unrecorded documents
• Responsible for shipping out payoffs, real estate ta payments and proceeds checks
• Prepped release documents per state requirements
• Collected missing 1099 information from purchasers/buyers
• Reviewed commitments for accuracy and worked with Underwriters/customers to clear title
• Worked with lenders to clear liens on title
• Worked with other title companies to get policies issued and documents recorded for customers
• Ordered commitment updates prior to closing
• Ordered payoffs and verified them prior to closing
• Prepared closing documents and settlement statements
• Reviewed closing documents and settlement statements
• Reviewed closing documents for accuracy and completeness
• Built wires for fundings
• Prepared file to send to bookkeeping for final funding
• Completed policy markups for the Post-Closing department
• Requested refunds for remaining escrow funds in order to close out the file
• Responsible for seeing that all unrecorded documents were scanned and sent to the Post- Closing department to be recorded
• Responsible for placing notes in the system to track all activities pertaining to each file
• Worked closely with management during Audits
Administrative Assistant
RemX/Altria Richmond, VA 2009-2010
• Created, compiled and maintained reports
• Responsible for contract review and cross departmental communications
• Provided a wide range of administrative and general support duties including composing, editing and proofing correspondence, contracts, reports and presentations Senior Administrative Assistant, Regional Clinical Monitoring i3 Research Cary, NC 2002-2006
• Supported two Senior Directors, one Executive Director and 140 home-based employees and managers
• Maintained confidentiality and discretion with material and information
• Planned and coordinated several out-of-town meetings for 150+ people
• Managed and distributed monthly and weekly reports
• Responsible for travel arrangements for Senior Management
• Submitted and tracked expense reports
• Coordinated in-house trainings for department
• Helped coordinate expansion of the office space
• Assisted management with recruiting/interviewing and on-boarding process as requested
Administrative Assistant, Quality Improvement Department UnitedHealthcare Richmond, VA 2000-2002
• Prepared letters for team members including Provider, Member Department and Credentialing Department
• Prepared check requests
• Facilitated committee meetings
• Secured travel arrangements and completed expense reports
• Ordered office supplies and maintained appropriate levels
• Distributed mail to numerous departments
• Developed and maintained system for requesting and tracking medical records Education
J.R. Tucker High School, Richmond, VA
Academic Diploma