Personal Assistant Property Manager
Resume:
Maria Davenport
Resiliant & Proactive Professional
Riverside, CA 92505
**************@*****.***
Well-accomplished, proactive, and seasoned professional with more than 25 years of successful experience in property and asset management. Adept in achieving profitable communities within competitive markets. Broad-based general and P&L management of all real estate operating, marketing, and human resource management functions. Consistently successful in identifying and capitalizing upon market opportunities to drive revenue and profit growth. Effective customer liaison with strong interpersonal and communication skills. Authorized to work in the US for any employer
Work Experience
Personal Assistant
Independent - Riverside, CA October 2021 to Present
Schedule meetings and manage calendars
Answer phone calls and emails and take messages
Take accurate and comprehensive notes at meetings
Help with daily time management
Run errands as requested
Plan travel, including flights, accommodation and ground transportation
Coordinate events and speaking engagements
Draft correspondence such as emails and letters
Regional Manager
Anza Management Company - Newport Beach, CA
October 2019 to April 2022
Responsible for all aspects of the properties' direct operations, presentations, communications with multiple owners, marketing, financial reporting, and budgeting.
Knowledge of bidding processes, including asphalt, roofing, and construction.
Experience with Excel spreadsheets, Word, Outlook.
Yardi Voyager experience.
Payroll systems experience, including but not limited to ADP.
Ability to multi-task and work with people effectively.
Review market survey's to ensure that our assets are generating the appropriate income.
Create yearly budgets for each property, review monthly finances to ensure that we are running efficiently as per the approved budgets.
Lead and support over 30 team members. This primary responsibility ensures that our team contains the knowledge to execute the day-to-day operation of each of the assets within the portfolio that I manage.
Community Director
Afton Properties / So Cal Pacific MF Management Corp - Colton, CA November 2018 to October 2019
Directed a community mixture of LIHTC and market residents of 600 apartment homes.
Successfully oversee operations for a diverse community
Managed staff of 12 employees to achieve top performance in competitive market by motivating employees and setting weekly goals based on property performance
Increased revenue as well as decreased expenses
Prepared and reviewed weekly/monthly property reports for ownership to ensure that the property is achieving economic goals.
Increased occupancy from 86% to 92%
Monitored rental activity including traffic, move-ins, move-outs, and vacate notices
Addressed resident concerns and requests on a timely basis to ensure resident satisfaction with the property and management company
Improved the overall operations of the community to where Operations were streamlined Accounting / Property Manager
ICI - Orange, CA
September 2017 to November 2018
Supervised / managed a portfolio of retail and industrial centers which included 14 commercial centers
Work closely with Asset Manager in the finalization of the annual budgets for approval by the VP of Property Management
Prepared monthly analysis of balance sheets
Prepared and reviewed / billed tenants CAM reconciliations
Prepared period end journal entries
Prepared and reviewed all invoices/expenditures
Set up new leases in Yardi
Set up vendors ensuring proper documentation has been received
Correlated / followed up on work requests
Supervised a team of 12 managers
Regional Manager
Satellite Management Company - Santa Ana, CA
April 1996 to August 2017
Operation's Director
HIGHLIGHTS OF QUALIFICATIONS PROPERTY MANAGEMENT SKILLS
Managed overall daily operations of multiple communities with over 3,500 apartment homes
Achieved and maintained average physical occupancy of properties by 96% throughout Orange County and the Inland Empire
Managed the hiring, training, evaluation, supervision and termination of employees in accordance with company policies.
Successful in building a rapport with property owners and their real estate representatives; served as a point of-contact between them and prospective tenants / buyers
Lead upgrade renovations which resulted in ROI in 36 months
Successfully represented company in court appearances for unlawful detainer cases and small claims matters; 90/10 percent prevailing ratio
A/R, A/P, Bank Recs, CAM Rec experience
Developed influential working relationships with regulatory bodies, commissions, local governments, and private land owners
Comprehensive knowledge of urban planning principles
Possess over 25 years of Property Management experience including Residential, Commercial / Industrial Center experience on an executive legal level in a fast paced and demanding environment including but not limited to attending court trials, depositions and any other legal case related hearings
Served as a point of contact for prospective businesses and provided assistance with site selection, permitting, and inspections
Worked with permitting and inspection processes including refinance inspections and guided new tenants, owners and businesses through them working through any roadblocks
Understand and possess the ability to communicate the guidelines and restrictions of the municipal code, city and state statutes, and zoning codes
Have served as a liaison between prospective businesses, property owners and commercial realtors
Ensured the completion and processing of Security Deposits throughout my portfolio including conducting procedural seminars on following the statutes pertaining to Security Deposits
Efficiently lead the Quality Control Department reducing risks by 50%
Responded to general department requests in a timely manner
Hotel experience
Education
Master's in Business Management
Whittier College Whittier - Whittier, CA
August 2006 to May 2011
Bachelor's in Business Administration / Accounting Whittier College - Whittier, CA
August 2002 to May 2006
Associates of Arts in Liberal Arts in Liberal Arts Rancho Santiago College Santa Ana
Skills
Account Reconciliation Cashiering Recruiting Accounts Receivable
Accounts Payable (10+
years)
P&L Management Section 8 Microsoft Outlook
Basic Math Leadership Social Work Expense management
Billing (10+ years) Journal Entries Spanish - Fluent Copywriting
Budgeting Management Supervising Experience Microsoft PowerPoint
CAM (10+ years) Employee evaluation Time Management Office Management
Cash handling Auditing Yardi (10+ years) Contractor Management
Correspondence (10+ years) Payroll
Program
Development
General Ledger
Customer Service Asset Management
Portfolio
Management
GAAP
Databases (10+ years) Conflict management
Program
Development
General Ledger
Debits & credits Analysis skills
Property
Management
Contracts
English Communication skills P&L Management Cashiering
Excel Marketing Recruiting Accounts Receivable
Fair Housing Regulations Contracts Section 8 Microsoft Outlook
Filing Accounting Social Work
Expense
Management
Interviewing Sales Spanish - Fluent Copywriting
Leadership Experience Clerical experience
Supervising
Experience
Microsoft PowerPoint
LIHTC Typing Time Management Office Management
Mentoring Contracts Yardi (10+ years)
Contractor
Management
Microsoft Excel Bank Reconciliation
Microsoft Office
Administrative
Languages
Spanish - Fluent
Links
http://www.linkedin.com/in/maria-davenport-ba173a146 Certifications and Licenses
Notary Public
September 2017 to September 2025
Notarize official and legal documents.
Non-CDL Class C
Assessments
Accounting skills: Bookkeeping — Proficient
September 2019
Calculating and determining the accuracy of financial data. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
ACCOUNTING SKILLS
Experienced in processing accounts payables and receivables through Yardi Payscan System
CAM Reconciliations / Billing / Collecting
Prepared / processed 1099 forms
Maintained company's COI for vendors and tenants, commercial, industrial & retail centers
Processed expense reports according to the company's guidelines ADMINISTRATIVE SKILLS
Organized, have managed multiple projects to meet deadlines in a fast-paced environment, prioritizing projects, and watchful to detail
Regulated managing calendars, including arrangement and coordination of all appointments and meetings, both internal and external, preparing materials for meetings
Handled all company meeting logistics, including location, catering when necessary, recording action minutes and coordination of technological set up
Highly organized, able to manage multiple projects, priorities, and deadlines in a fast-paced environment, and be very attentive to detail
Monitored / maintained databases of resident prospects and properties/available spaces; provided details on characteristics of spaces / units to prospective tenants
Productively provided back-up support to the Executive Team
Highly organized, able to manage multiple projects, priorities, and deadlines in a fast-paced environment, and be very attentive to detail
Proficient in MS Office (Outlook, Word, Excel, and PowerPoint); Yardi Voyager - all phases from Residential Management, Commercial Management, Work Order Management, Renter's Insurance Module, etc
CAM Reconciliations
LIHTC Certified
Handled correspondence on behalf of the owners as needed; well versed with fee managed communities and its owners
BASIC COMMUNICATION SKILLS
Strong Management Skilled Individual
Outstanding Analytical skills
Exceptional Communicator
Possess excellent interpersonal skills, verbal and written communications skills, and ability to exercise discretion and judgment in sensitive organizational matters
Possess Technical Writing Skills
Bilingual - Spanish/English
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