Customer Service Sales
Resume:
Tarron Holmes
Chandler, AZ 85249
Objective:
To obtain a position of responsibility where my experience as a former business owner and work experience may best be utilized to further facilitate the achievement of company goals. I am a self motivated individual with many years of professional experience.
Experience:
99 - Current Source 1 Finance Locators Chandler, Arizona
Owner
•Internet based finance and marketing company,created to generate auto and mortgage financing leads. Hired,trained and managed customer service staff that facilitated all inbound calls and communication between various dealerships and mortgage companies with clients to ensure proper services and documents were received and distributed to ensure deal closure and funding in a timely manor.
97 - 99 Inficell Communication/Owner Tempe, Arizona
Owner
•Developed and managed 3 locations, with over 2000 customer base.
•Sucessfully created Pager/Cellular shops
•Actively developed new sales opportunities (networking, identifying potential customer needs and concerns)
•Development of sales staff (identifying targeted sales strategies, product specification, negotiating deals, maintaining customer base through excellent customer service)
•Prioritized all marketing and sales/service .
•Planned marketing strategies to attract new clients.
•Implemented customer service operations for existing and potential customer base.
•Coordinated with IT personnel for hardware and devices development.
•Created training strategies for unified execution of company goals.
•Oversaw accounting and fiscal management. staying abreast of all FCC laws and regulations pertaining to business operations
96 – 98 AZ State Department of AHCCCS Phoenix, Arizona
Customer Service
•Responsible for incoming calls regarding a myriad of questions for benefits and available accessibility to State provided services.
•An expert knowledge of policy and and problem solving essential for professional and strong ability to hear client concerns and provide needed information..
•Dailey analysis of gathered data is important and essential in staying abreast of daily changes in provided services in this position.
•
92 - 96 First Interstate Bank Phoenix, Arizona
Customer service/sales
•New product department. Contacting current and previous account holders introducing them to new products and assisting in sales and sign up of products POS Systems/Visa.
•92 - 96 Customer service then promoted to QC department verifying any and all changes made to customer accounts as new product availability was implemented thru the customer service department
Education:
University of Arizona ’92 – BA Marketing/Communications
Marco De Niza ’88 - Diploma
Contact this candidate