Melissa A. Diez

PO Box ***** – Lake Charles, LA *0612 · 337-***-**** • adwy86@r.postjobfree.com

Objectives

Experienced and dependable team player, looking forward to beginning a new career. Highly knowledgeable with office procedures and processes including billing and invoicing, inventory control, taking service calls, and dispatching. Highly trained in customer service, confidentiality and time management. I am a quick learner, detail oriented and able to multi-task and change tasks easily. Always eager to learn new job processes. I would be a valuable asset to any organization.

Education

SOWELA Technical Community College Business and Information Technology

May 13, 2013 Associate of Applied Science degree – Office Systems Technology

· Graduate with Distinction – GPA 3.68

· Member of the National Technical Honor Society

· Certifications: Word processor operator, Office Assistant, Medical Coding & Billing (including CCA)

Experience

Waitr/ASAP, Grub Hub Lake Charles, LA and surrounding areas

Contract Delivery Person December 2021 - Present

Worked in the Lake Charles area picking up food orders from local restaurants and delivering to clients.

Worked almost every day, 8 -10 hours per day. Used apps on the phone and Google maps to find locations.

Completed and was certified in Louisiana Responsible Serving of Alcohol course.

Ready Power USA, LLC Sulphur, LA

Accounting Analyst – Inventory Control July 2021 – November 2021 GenSet got bought out by this company. Responsible for depositing incoming payments, using remote deposit machine; processing payments on SAGE computer system; entering sales leads in computer; receiving parts and posting orders in the computer; allocating parts to technicians as needed; assisting customers in person and over the phone; general office duties including scanning, making copies, sending and processing emails, and filing.

Diez Drywall & Painting Moss Bluff, LA

Office Manager/ Accounting October 2020 – August 2021

Worked for husband with his drywall business. Worked up quotes, created proposals and invoices, ordered materials, kept track of receipts and paid bills, processed payroll. Ran errands, called vendors for pricing, filed sales taxes. Business closed.

GenSet Enterprises, LLC Sulphur, LA

Accounts Receivables – Parts Manager January 2019 –June 2021 Responsible for making invoices, including monthly maintenance contract invoices, and getting them mailed out; accepting and posting payments; making quotes and ordering parts on Generac’s website; processed incoming orders and allocating parts to open work orders; created work orders on Field Edge software; dispatched technicians to service calls, assisted customer in store and over the phone; operated forklift to unload shipments; and other general office duties, such as filing, sending emails, making copies, and emailing.

Fluor Technip Integrated (FTI) – SASOL LCCP Mega Project Westlake, LA

Contract Invoice Auditor May – September 2018 I was responsible for auditing invoices according to the wording of the contract between Contractor and SASOL. Was responsible for acquiring the needed signatures according to the value of the invoice and submitting the invoice for payment. Was also responsible for running and distributing weekly reports to FTI and SASOL personnel. Attended meetings and communicated with contractors on a as needed basis.

Calcasieu Parish Election Commissioner In Charge Moss Bluff, LA

Election Commissioner In Charge January 2019 – present Am responsible for supervising my precinct in elections held in my area. Tasks include setting up and closing voting machines, monitoring voters to ensure they follow election rules, run result readings after election, complete payroll forms, register and required forms, retrieve voting cartridges at the end of the night and transport them and needed documents to the court house. I also attend pre-election meetings and retest yearly to uphold my certification.

New Gulf Flooring, LLC Lake Charles, LA

Office Manager/Bookkeeper/HR November 2014 – October 2017 Worked as assistant to owner – Created spreadsheets to monitor payroll, job costs, accounts payable/ accounts receivables, created deposits and went to the bank. Created job proposals and purchase orders. Was responsible for all ordering, and invoicing. Processed weekly payroll (including mailing 1099 forms), operated forklift to unload trucks and load customers, ran errands, answered phones, created weekly reports – Used QuickBooks to enter items into inventory, vendors, employees, clients, etc… Company went out of business

SOWELA Technical Community College Lake Charles, LA

Administrative Coordinator 3 June 2007 – March 2014 Registrar Support Staff – researching for issuance of transcripts and freshman transfer credits; students record maintenance; monitored student withdrawals and ran reports; processed education verifications; managed grade changes; learned new student information system, observed strict confidentiality rules, general clerical duties

Skills

· Microsoft Office 2010 Word, Excel, Outlook, PowerPoint, Access

· QuickBooks, Oracle, Java, People Soft, Kronos, FETS (Field Electronic Time System)

Certified Election Commissioner In Charge for Calcasieu Parish

· Field Edge, SAGE, Salesforce

· Louisiana Civil Service Exam – 8500 OSE (Office Support Exam)

Louisiana Responsible Serving of Alcohol course

· TWIC Card, SWLA Industrial Plant Certification card

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