Processing Specialist Data Entry

SONIA LOPEZ

**********@*****.*** • 956-***-**** • Mission, Texas 78573

Summary Analytical-thinking Medical Biller proudly offering over 18 years' experience in reviewing accounts and maintaining patient records. Driven professional with a background in running the front office sufficiently and smoothly. Offering task prioritization, experienced in fast-paced environment and multitasking ability. Skills

• Data Entry • Meticulous and organized

• Worked on Super Bill • Insurance Collections

• Processed New Chip & Mcaid Applications • Created Receptionist Check Off To-do-list

• 60WPM • Trained new employees for Receptionist position

• Posted Charges • Created Insurance Benefits Forms & called benefits

• Multi-line telephone skills • ICD-10 Coding

• Account Management • Mailed out Statements

• Greenway • Microsoft Word

• Reimbursements • Demographic Inputting

• Claim Review • Created OB Maternity/ Office Procedure / Surgery contract

• Did a little on the advertisement side by creating a poster for New procedure being done and making flyers of the New Doctor coming aboard.

Experience Women’s Clinic of South Texas - Edinburg, TX Medical Biller/Receptionist Supervisor 08/04-03/20

• Gave patients quotes on surgeries / office procedures / OB contracts and at the same time collected.

• Explained to patients their insurance benefits for office procedures and surgeries.

• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.

• Showed the operators how to do the No-Shows letters in the system.

• Confirmed next day appointments and their insurance were up to date.

• Conducted patient intake very 3months to collect patient information & insurance was up to date.

• Prepared and sent financial statements every month

• Processed patient payments and insurance payments as well as electronic insurance payments EFT.

• Worked all Correspondences

• Kept up w/all of the office insurance passwords were correct and working. And everyone had a copy of them.

• Communicated throughout the practice so we could all be in the same page of any changes (procedures, prices, scheduling).

• Blocked schedule when Dr., Sono, NP would be out. And would send out an inter-office memo.

• Observed strict HIPPA guidelines at all times according to company policy.

• Delivered high-quality administrative and customer service to sustain patient and work flows.

• Scanned patients IDs / DL / Ins Cards and took patients pictures and attached them to their files.

• Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.

• New or Est OB patients needing to apply for Chips Mcaid or Mcaid I helped them w/ the application. Also, with family planning.

• Handled all of the office supplies ordering for both offices, including the toner /cartridges / paper for several of years.

• Informed patients of financial responsibilities prior to rendering services. Burton McCumber & Cortez LLP - McAllen, TX Billing Clerk 02/03-08/04

• Executed account updated and noted account information in company data systems.

• Monitored past due accounts and pursued collections on outstanding invoices.

• Processed invoice payments and recorded information in account database.

• Ordered office supplies for McAllen & Harlingen locations.

• Organized all EOBs into 5inch binders for easy access.

• Maild-out patient statements once a month.

• Update patient's insurance when needed.

• Answered questions on patient's account's

Education & Training Practice Management Institute Edinburg, TX

Certificate: Certified Medical Insurance Specialist 05/13 South Texas Vocational Tech Institute McAllen, TX

Diploma: Medical Office Specialist 07/01

National Center for Competency Testing McAllen, TX Certificate: National Certified Medical Office Assistant 2001 Vanguard Institute of Technology Edinburg, TX

Certificate: Data Processing Specialist 02/93

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