Forklift Operator Service Representative
Resume:
Justin Strickland
Atlanta, GA *****
******.*.**********@*****.***
Diverse performer, working in the hospitality industry with the ability to communicate information and ideas succinctly. Knowledgeable in the principles and processes for providing exceptional customer service. Strong analytical, problem solving and active listening skills. Strong background with sales support, and inter-departmental communications. Proficient in Microsoft Office applications.
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon Warehouse - Fairburn, GA
October 2022 to March 2023
• Place designated package into corresponding drop off location
• Follow all safety regulations including ppe and correct lifting techniques
• Lift up to 50 lbs and bags place onto cart safely
• Use cart to transport carrier bags to designated to route destination Q & A associate/ forklift operator
Iron Ridge, LLC - Atlanta, GA
August 2022 to February 2023
• Construct pallet using RF scanner based upon pick list
• Use forklift safely to retrieve products from designated racks
• Ensure correct product is selected as well as piece count for each pallet
• Create invoice based upon shipping and product price Forklift Operator
PILOT FREIGHT SERVICES - Atlanta, GA
July 2021 to June 2022
• Load and unload freight cross dock using forklift
• Use internal and external codes, to load freight into corresponding trucks'
• Place inbound destined freight into designated racks
• Execute internal and external business functions using a hand held device Forklift Operator
DHL Goodyear - McDonough, GA
April 2021 to July 2021
• Transport passenger tires from aisle to the correct bay door using a forklift
• Safely operate forklift while upholding all safety rules and guidelines
• Ensure code correspondence between customer orders and tires Stacker/Packer
Pelton Shepherd Industries - Atlanta, GA
February 2021 to April 2021
• Arrange correct stacking pattern according to product size
• Package each box with accurate number of dry ice according to product number
• Use pallet jack to transport completed pallets to the designated area
• Accurately label pallets according to product number and delivery location Replenishment
HelloFresh - Newnan, GA
October 2020 to February 2021
• Gather meal packet from warehouse and deliver to the production line
• Ensure each meal kit is line is at capacity for picker
• Upheld all safety and sanitary guidelines
• Punctual and enthusiastic while working in extreme work conditions Customer Service
Continental Western Corporation - Atlanta, GA
September 2019 to December 2019
• Created Customer invoices using customer purchase orders
• Completed outbound calls soliciting previous and prospective customers
• Utilized email and inbound calls; to receive and correctly ascribe customer merchandise requested
• Fulfill purchase orders through picking, packing, and shipping merchandise
• Transfer checks into ledger; to provide a record of checks received to corporate Enrollment Representative
Kelly & Associates Insurance Group - Hunt Valley, MD August 2018 to July 2019
• Processed incoming subscriber additions, changes, & terminations with over 97% accuracy in Kelly Enrollment and Billing Systems.
• Ensure the correspondance of application information between Kelly and carriers' systems.
• Effectively communicated between Kelly departments in order to complete assignments.
• Performed tasks with minimum direct supervision; sought advice when necessary. Customer Service Representative
Education Affiliates - White Marsh, MD
August 2016 to August 2018
• Use software system to input prospect data and scheduling prospect leads with high degree of accuracy
• Intrigue prospect students by handling inbound and outbound enrollment processing inquiries with speed and efficiency
• Exceeded performance standards for qualifying students while maintaining low call times
• High level of reliability by taking little unscheduled time off Transportation Specialist
Marriott Corporation - Linthicum, MD
November 2012 to February 2018
• Ability safely transport guest between airport and hotel
• Knowledgeable of defensive driving techniques and other safety driving strategies
• Use knowledge of area to direct guest to local attractions
• Communicate effectively using a phone and stationary radio Sales Associate
TJ Maxx - Owings Mills, MD
May 2011 to October 2012
• Interact with customers, providing information about the store and merchandise within • Use phone to assist guest and locate merchandise
• Processed merchandise returns and exchanges
• Unload merchandise and arrange in displays
Restaurant Chef
McGlyn's Pub - Dover, DE
2010 to 2010
-2010
• Managed weekly inventory control/ordering
• Operated large-volume cooking equipment.
• Provided exceptional customer service.
Restaurant Chef
Five Guys Burgers and Fries - Reisterstown, MD
2006 to 2008
• Greeted customers entering the restaurant establishment.
• Maintained clean work station, and met health and safety standards.
• Responsible for training of new employees.
• Use legal tender to complete transactions.
Education
Associate in Business Administration
Community College of Baltimore County - Baltimore, MD May 2018
College Prep in Food Bank
Program
2016
Business Management
Wesley College - Dover, DE
December 2010
Calvert Hall College High School - Baltimore, MD
December 2008
Skills
• Customer Service
• Negotiation
• CRM Software
• Cold Calling
• Analysis Skills
• Account Management
• Pallet Jack
• RF Scanner
• Reach Truck
• Order Picker
• Salesforce
• Materials Handling
• Forklift
• Warehouse Experience
• Picking & packing
• Order picking
• Freight
• Shipping & receiving
Certifications and Licenses
Forklift Certification
Driver's License
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