Office Assistant Call Center
Resume:
Joye Jackson
Romulus, MI *****
Objective: Seeking an Entry Level Position
Relevant Experience:
Processing patient and Insurance claims as a part of the credit team making sure pricing and charges are correct processing refunds to patients, insurance companies as well as HRA's and HSA's
Data Processing entering labs, diagnostic test and doctor consults into computer Copying, faxing, scanning, filing, paging medical staff as needed maintain and organize patient charts and medication records, process admissions and discharges via computer, greeting and directing visitors as well as patients,
Answering phone in Benefits Call Center, Operate multi line phone system
transferring calls to appropriate Dept. Perform numerous clerical job functions as requested by manager, assisted customers enrolling
in their benefits answering questions, in a call center setting track freight across the country to ensure that the freight is delivered to the customer in a timely manner
2021-2022 Pilot Freight Services
11505 Wayne Rd.
Romulus, MI 48174
2019-2021 Your Home Town Realty
Investment Corporation
28945 Emerson
Inkster, MI 48141
2016-2017 Beaumont Wyandotte
1700 Biddle Ave.
Wyandotte, Mi 48192
2018-2019 Benefit Representative
Xerox Corporation
100 Federal Dr.
Allen Park, MI 48101
1998-2014 Ward Secretary
Business Office Assistant
Oakwood Hospital and Medical Center
18101 Oakwood Blvd., Dearborn, MI 48123
Education:
William D. Ford Vocational/Technical Center – Westland, MI Office Practice/Word Processing 1, 11 - Certificate of Completion ECG Technique – Certificate of Completion
Contact this candidate