Mail Carrier Data Entry
Resume:
Latrice Crawley
Hanover, PA *****
*********@******.***
OBJECTIVE: To enhance my career and secure a position that is challenging, rewarding and has advancement potential within an innovative organization.
QUALIFIED BY: Professional experience providing exceptional administrative support in the Property Management and Medical field. Fifteen years of Customer Service experience. In my positions I ensured the ability to pay attention to detail as well as interpret and implement policies and regulations governing company policies.
KEY SKILLS: Inter-Personal Communication Detail Oriented Self-Motivated Leader Rent Roll Organization/Coordination Computer Literate Data Entry
ACCOMPLISHMENTS:
Decreased overall delinquency by 50% Mentoring & Training Designee for large portfolio conversion Average 90% or better on phone shops
CPR/FIRST AIDE
Certified Nursing Assistant
Phlebotomy Certificate
Early Child Education
Northwest Hospital March 2007 – June 2010 Admission Coordinator
Train and supervise personnel Promote and Provide Excellent Customer Service Date Entry Register Patients Maintain confidential records
Upton Druid Apartments August 2010 – March 2015 Assistant Property Manager
Maintain accurate resident records Actively pursue recovery of delinquent accounts Security deposit dispositions Process lease renewals/ Process Section 8 Maintain Resident Charge Log/ Daily bank deposits of monetary transactions Building Inspections Process Landlord & Tenant filings/ Create successful payment plans for bad debt accounts Provide superior customer service All month end and owner’s reports Develop strategies to improve performance at community Inspect and Maintain Inventory and accurate records on replacement of appliances and carpets
Cedar apartments May 2015 - May 2017 Leasing Specialist /Assistant Community Manager
Maintain accurate resident records/ Daily bank deposits of monetary transactions Actively pursue recovery of delinquent accounts/create successful payment plans/ Process Landlord & Tenant filings Security deposits dispositions Lease Apartments Conduct market surveys Out-reach marketing Authorize purchase orders Auto billing of monthly rent payments Process lease renewals Process Section 8 and MBQ paperwork Oversee resident relations/ Responsible for building a strong relationship with residents through explanation of accounts Process Accounting Month End Encouraged account usage and impressed the customers with excellence and service Responsible for monthly goals related to quality of service as well as productivity
United States Postal Service March 2020 – Currently employed Mail Carrier
Sort, organize, and deliver mail, and parcels. Drive a government vehicle.
EDUCATION:
Central Penn University – Currently enrolled
Baltimore City Community College, Completion Date: 05/2003
Harrisburg Area Community College CNA program 2017
Carver Vo Tech High Major: Business Management High School Diploma Obtained
SKILLS/TRAINING: Typing 50 wpm Microsoft Office: Word, Excel, Access, Publisher and Outlook Business Ethics Diversity Fair Housing Sexual Harassment Prevention Advanced Customer Service Business Writing Customer Service Essentials Effective Meetings Financial Analysis High Performance Leasing Training 101 Mentoring Proactive Marketing Problem Solving The Art of Selling
References Available Upon Request
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