Security Dispatcher Front Desk
Resume:
Lavelle Kennedy
#Readytowork
Las Vegas, NV *****
****************@*****.***
Highly motivated and energetic self-starter, with 3+ years' experience in the service industry seeking an entry level position where I can utilize my customer service, leadership, and interpersonal skills to enhance service delivery within your organization
Authorized to work in the US for any employer
Work Experience
Security Officer
MountainView Hospital - Las Vegas, NV
Present
securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors. Assisting with behavioral health patients, handling lost and found belongings. Escorting patients on and off the hospital floors and assisting with ambulatory services and etc.
Security Dispatcher
Fremont Street Experience - Las Vegas, NV
September 2022 to October 2022
Log and track incidents and suspicious alerts, looking for trends. Communicate with managers about staff and equipment needs. Monitor surveillance equipment, identifying safety hazards and problems and sending staff. Answer and prioritize security calls, ensuring clear communication about timing. Guest Room Attendant
Wynn Las Vegas - Las Vegas, NV
April 2022 to August 2022
• Prevent slips, trips and falls. ...
• Eliminate fire hazards. ...
• Control dust. ...
• Avoid tracking materials. ...
• Prevent falling objects. ...
• Clear clutter. ...
• Store materials properly. ...
• Use and inspect personal protective equipment and tools. Security Guard
Allied universal Highmark - Pittsburgh, PA
October 2020 to April 2022
Concierge Check in patients visitors employees on site workers make patient badges visitors badge get direct patients and visitors to floors call the patient floor security any disruptions help with parking coordination answer phones report security violations Housekeeper
UPMC - Pittsburgh, PA
October 2017 to October 2020
• Prepared and completed daily activity reports documenting areas cleaned and sanitized.
• Delivered, replaced, and disposed of soiled bed linens.
• Coordinated cleaning schedules and efficiently designated extra staff to high traffic areas.
• Assisted with conference room set-up including cleaning space before and after hospital staff and guests arrived.
• Ensured all hospital safety, sanitation, and OSHA regulations were followed. Front Desk Associate
UPMC - Pittsburgh, PA
September 2019 to February 2020
• Create and track daily visitor badges using internal computer-based programming
• Function as a liaison for patients, families, physicians, radiologists, case managers and other medical personnel, while also providing specific information regarding visiting hours, parking and payments, hospital logistics, visitors and vendors.
• Ensure strict adherence to both HIPPA and OSHA guidelines are adhered to.
• Document and report risk, security violations, and potential hazards to applicable management personnel.
Education
High school diploma
Penn foster high school - Scranton, PA
May 2021 to October 2021
Skills
• Customer Service (4 years)
• Excellent Problem-Solving Abilities
• MS Office Proficient
• Ability to Collaborate with Diverse Populations
• Excellent Communication Skills
• Attentive to detail
• Self- Starter Motivated and Team Oriented (5 years)
• Front Desk (1 year)
• Hospital Experience (3 years)
• Guest Services (3 years)
• Logistics (2 years)
• HIPAA (3 years)
• Security (2 years)
• Surveillance (1 year)
• Conflict Management
• Documentation review
• Emergency management
• Behavioral health
• Crisis intervention (Less than 1 year)
Certifications and Licenses
DOULA Certification
October 2020 to Present
Crisis Prevention Intervention
December 2022 to December 2023
Basic Life Support (BLS)
January 2023 to January 2025
CPR/AED
January 2023 to January 2025
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