Zachary Lewis
Jacksonville, FL *****
****************@*****.***
Work Experience
OTR Truck Driver Class A
Melton Truck Lines - Oklahoma City, OK
October 2022 to Present
• Drive and operate flat bed trucks.
• Follow instructions; locate and read location and road maps.
• Pre-inspect truck.
• Pick up goods and materials, verify loads for accuracy, safely secure load with straps or chains and deliver them as instructed.
• Load and unload cargo.
• Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times.
• Complete and verify paperwork for accuracy
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Transportation Security Officer
Transportation Security Administration - Fort Lauderdale, FL July 2018 to October 2022
• Reviewing boarding passes and identification of individuals who desire to enter the screening checkpoint to verify accuracy and prevent fraudulent
• Conducting searches and screening
• Preventing prohibited items in carry-on bags and on passengers
• Interacting with the public, giving directions and responding to inquiries
• Understanding the needs of the traveling public and de-escalating the situation when it arises
• Calibrate equipment, organizing and setting up the different sections throughout checkpoint such as TDC, AIT and
AVS
• Maintain control of the flow of pre-check passengers as well as passengers with small children, pets, and the elderly by ensuring they do not have any medical implant devices Monitor: Master of the Month
The Great Escape Room - Miami, FL
May 2017 to October 2018
• Greeted customers and engaged them to understand how they found about the business.
• Collated and provided customer information to the manager for future sales engagement.
• Explained to customers the rules and regulations in the escape room.
• Monitored Customers as they solved clues and puzzles.
• Requested customer feedback and ratings of their experience.
• Reset clues and puzzles to their original positions for the next set of customers. Billing and Retention Specialists
Alorica - Miami, FL
February 2016 to June 2016
Handled calls in a call center environment regarding billing and inquiries.
Educated customers on how to use product and services.
Made recommendations according to customers’ needs on features, upgrades, and rate plans. Plumber Helper
Ming’s Plumbing - Miami, FL
October 2015 to February 2016
Assisted in installing and maintaining plumbing systems
Assisted in fitting pipes, valves and couplings
Dig and backfilled ditches using various of tools Guest Services
American Airlines Arena - Miami, FL
October 2014 to September 2015
Provided world-class Service to guest as they enjoy their visit to the arena.
Maintain knowledge of surrounding area and other tour attractions in the area.
Walked the Arena to ensure the safety of all guests and employees. Cabin Cleaner
Aviation Detailing - Miami, FL
July 2012 to June 2014
Cleaned and conducted Security checks for aircraft as to guidelines and procedures.
Operated cleaning Machinery while maintaining all safety protocols.
Clean and restock all Lavatories and Galley.
Education
HS Diploma
John A Ferguson Senior High School - Miami, FL
August 2012 to June 2015
Skills
• Customer Focused Organizational Skills Technical Support Data Entry Complaint Handling & Resolution Team Player Resourceful Account Receivables Hard Worker
• Tractor-trailer
• Guest Services
• Security
• Commercial driving
• Flatbed
• Delivery driver experience
• Tanker
• Route driving
• Truck driving
Certifications and Licenses
Tanker Endorsement
CDL A