Pharmacy Technician Customer Service
Resume:
Kimberly Ferrara
***** ****** **** *****, ****, OH 44011
*********@*****.***
Professional Summary
Certified lead pharmacy technician with 25+ years’ experience in a retail pharmacy setting providing excellent customer service and cross training for multiple positions. Skills
- CPR/ First Aid Trained - Commitment to Ethics
- High level of Autonomy - Compassion and Patience
- Microsoft, Excel, and PowerPoint Experience - Pharmaceutical terminology Certifications and Licenses
2010 to Current PTCB Certified Pharmacy Technician 530************ 2018 to Current Ohio State Pharmacy Technician License TECH.09303474C Experience
Animal Clinic Northview – Pharmacy Technician
North Ridgeville, Ohio
July 2018 – March 2023
- Compound Medications
- Accurately pulling surgery injections, medications, and ICU medications for post-operative care.
-Experienced in Ezyvet Smart flow systems
-Responsible for stocking received pharmacy inventory.
-Organization of medication shelves and maintain cleanliness of workstation.
-Accurately input patient specific information into the computer system.
-Bills prescriptions/ vaccines to the correct insurance(s).
-Fill prescriptions with correct medication, strength, dosage form, quantity, and prescription label.
-Flags prescriptions in system appropriately based on pick up method/ priority.
-Accurately labels and partials prescriptions when necessary. Dave’s Supermarket Pharmacy- Lead Pharmacy Technician Cleveland, Ohio
September 1994 – July 2018
- Preparing and filling prescriptions
- Interacting with customers and answering questions
- Managing and ordering inventory and performing organizational tasks
- Prepare and process medical insurance claim forms and records
- Assisting in facilitating communication between the patient and insurance companies, doctors, nurses, and labs.
- Scheduling and training of staff
- Checking prescriptions for accuracy prior to dispensing
- Maintain proper storage and security conditions for drugs.
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