Adolfo Mendia

OBJECTIVE

My objective is to utilize my professional skills for strategic relationship building and growth in a dynamic industry.

April 2009 / present - Regional Sales

• I have been working with employment agencies responsible for identifying key business opportunities to

companies that are looking to increase their territories and account base.

• While on assignment I represented and sold a wide variety of products and services, machine parts, electronics, auto parts and audio/video products.

• Makita (MRO) Maintenance, Ingersoll Rand (MRO), Atlas Copco (MRO), Grainger (MRO) Maintenance repair and operations equipment.

• Pep Boys - Accessories, parts, electronics, radar detectors, GPS navigation equipment as a representative.

• Expand sales working with retail chains, distributors, MRO and construction contractors, equipment rental companies providing their building materials and construction equipment like Tescar, Komatsu, Kubota, Mait, New Holland, Bobcat and Caterpillar. My other duties are to acquire new accounts, up sell orders with current customers, Improve Customer Retention, ensure the development of new prospects to expand the territory.

Hardinge Group, Berwin, PA. August 2007 / March 2009

Territory Manager/Sales Engineer

• Prospect, canvass, develop and gain a solid foothold throughout my entire territory at least 70% of the time in the field.

• Open new accounts and maintain daily contact with excellent customer service in the aerospace, automotive, medical, energy, construction, agriculture, mold including the tool and die industries.

• Increase on-line price quotes and sales overall by over 80% on all CNC type lathes, milling and grinding machines within a defined territory.

• Determine if the customer has a need that fit our products.

• Work within the guidelines established by the local sales management.

• Work with management to define territory requirements both short and long term.

• New business development, customer retention and monitor existing markets.

• Evaluate conditions with regard to impact on the territory through phone calls and visits to new and existing customers.

• Focus on development of new customers to increase market share.

Athens Services, City of Industry, CA. August 2006 / August 2007

Foreman/Supervisor/Route Auditor

• Maximize routes and increase customer satisfaction therefore increasing company revenue by more than 80% by identifying service increase opportunities.

• Dispatch drivers and evaluate the route sequences and ensure driver follow-through.

• Maintain time and production records, attend weekly service meetings with and approach all encounters with employees, customers and vendors in a friendly service-oriented manner.

• Supervise all operations for seven service routes consisting of 11 employees to insure productivity; excellent interpersonal and communication skills.

• Communicate with all departments daily any scheduling issues and changes.

Waste Management, Baldwin Park, CA. June 2002 / August 2006

Regional Sales/Route Auditor

• Maximize routes by identifying service increase opportunities evaluating the route sequences and ensuring driver follow-through.

• Drive along with the driver on existing routes to determine effectiveness of route and ensure proper driver procedure.

• Share ideas to increase route productivity while keeping service quality consistently high. Maintain time and production records. Interact and work with operations manager to ensure the most efficient operation of the fleet.

• Comply and ensure adherence to standards and regulations to encourage safe and efficient operations. Attend and contribute to periodic driver/safety meetings to maintain favorable working relationships among all employees and promote maximum morale, productivity, and efficiency.

• Update and submit required reports in a timely manner. Approach all encounters with employees, customers and vendors in a friendly service-oriented manner.

Waste Management

Regional Sales Representative, Customer Service

• Provide sales, customer retention and customer service for a large call volume daily while simultaneously expanding the account base to increase company revenue.

• Troubleshoot to resolve all client concerns, apply credits on accounts whenever deemed necessary.

• Function equally well independently and as part of a team with the ability to adapt to a changing environments quickly with strong attention to detail and organizational skills.

Ground Level Distribution, Gardena, CA. January 2000 / May 2002

Sales/Marketing Account Executive

• Manage Key national distributors to ensure that proper sales volumes and strategic objectives are achieved.

• Prospect and generate leads by cold calling and networking in the field at least 65% of the time to businesses, locally, regional and nationally.

• Profile clients, build and maintain a large account base of retail chain stores and distributors including Target, Walmart, Sears, Tower Records, Best Buy and Wherehouse Records in the West Coast.

• Sold, marketed and promoted domestic Audio and Video products.

• Develop sales and marketing campaigns using the Internet, radio and print media to ensure high sales volumes.

• Provide assistance with issues on past due accounts and provide excellent customer service.

• Monitor retail environment and execute competitive analysis.

Caiman Distribution, Studio City, CA. May 1997 / January 2000

Regional Account Manager

• Networked, grew and expanded an account base of new and current clients

• Build successful business to business relationships to Increase sales volumes within my territory.

• Maintain excellent professional relationships with all accounts throughout the West Coast and Midwest.

• Supervise a sales representative and a merchandiser.

• Negotiate terms and close sales.

• Travel at least 75% of the time to assist in on past due accounts,

• Develop and implement creative and coherent co-op sales, marketing & advertising programs with local and national distributors, retail chains, magazines and radio stations.

COMPUTER & SOFTWARE SKILLS

Microsoft Office/Excel 2003, 2007, 2010 & 2013, File Maker Pro, NetSuite, Business Works, Pro Mortgage, AS/400 data, Adobe Acrobat, Adobe Photoshop, Windows 10, 8.1 & 8, Windows 7, Vista & XP, Act 6 & 10, CRM, Outlook, Internet Explorer, Google Chrome, Firefox, One Drive, Google Documents, Winfax10, Waste Route, PowerPoint, I-Mac, Web-Ex, G.E.M.S., Ten Key by touch, 55 wpm

PROFESSIONAL EXPERIENCE

I have excellent professional experience in Territory Management, Business Development, Outside Sales, Account Management and Customer Service. I am able to leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision-making. Define, implement, organize and manage replenishment strategies per customer expectations. Coordinate and delegate promotional campaigns, sales lead generation, market penetration, Convention/Trade Show experience, fluent in Spanish, highly motivated, very organized, fast learner, monitor inventories, detail oriented and able to meet deadlines.

EDUCATION & TRAINING

Valley College, Van Nuys, CA.- Business Administration, Electrical Engineering & Technician.

Glendale College, Glendale, CA. - Business Administration Management, Marketing, Electrical Engineering & Technician

United Education Institute, Van Nuys, CA. - Business Management

John Burroughs High School, Burbank, CA. - Industrial Technology

Bilingual English/Spanish

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