Administrative Assistant, Customer experience and Manager Sales

ASHU ARREY LORD

MARRKETER & SALES PERSONEL

A focused and goal oriented dynamic marketing and sales specialist with innovative skills particularly in increasing sales and customer experience in a holistic manner. Experience

Agent Management and Field Support Staff

MTN Cameroon BUEA

Aug 2022 - Present

Administrative Assistant

CATHOLIC UNIVERSITY INSTITUTE OF BUEA (CUIB) BUEA

Jun 2022 - Aug 2022

Chief of Marketing

HIBMAT University Institute of Buea (HUIB) Buea

Jan 2018 - Jan 2020

Marketing Agent/Public Relations Officer

at HIBMAT University Institute of Buea Buea

Sep 2016 - Dec 2018

Education

Executive Masters In Business Administration

Indian Management School & Research Center(IMSR) INDIA 2019 - 2022

Bachelor Degree in Marketing

HIBMAT BAMENDA

2013 - 2016

Higher National Diploma in Marketing

HIBMAT BUEA

2013 - Jun 2015

References

nteneforgmail.com

maa184g.harvard.edu.

Dr Ndelle Ngole Wang, Director at ACHAS University Buea, (681199109) Ndellewang10gmail.com

Jean Pierre Ngoule, Regional Manager Sales & Distribution for South West and Mungo at MTN Cameroon, (677550255), pierre.ngoulemtn.com Email

*************@*****.***

Address

Molyko-BUEA

Phone

673688644

Date of birth

16 May, 1993

Nationality

CAMEROON

Skills

Very innovative and adaptive

Very persuasive and patient

Good leadership skills

A good listener

Can motivate people to realize

stated goals

Excellent communication

multitasking and goals oriented

work under pressure and deliver

work under pressure and deliver

work under pressure and deliver

Languages

French

Advanced. Diploma in Advanced

French

• Make sure agents are compliant with company and government policies.

• Educate agents on the new offers.

• Fraud investigation and reporting.

• Assist in Animations at Corporate Events

• Communicate vital information from company to agents at intervals.

• Channel agent complaints to the right hierarchy.

• Solve agent complaints and escalate when and where necessary.

• Handled customer complaints with empathy and composure.

• Receiving students complains and directing to appropriate office.

• Typing and editing of documents.

• Supervise invigilation of end of semester exams.

• Advice on key marketing and communication strategies

• Take minutes during important meetings such as University Senate.

• Assist in general administration

• Draft marketing/communication plans and budget

• Oversee all marketing related activities in the University. Ensure students are comfortable via verification with the Director for students affairs.

•

• Secure more partnership deals on behalf of the institution

• Maintain a good image between the institution and partners

• Develop documentaries for digital purposes

• Organize staff events logistically

• Gather student complaints and propose solutions

• Assisted in organizing student events

• Go out on promotional activities

• Participate in official documentary productions

• Assist new student in admission processes

• Visit High Schools for Prospection

Communicate with Students on their challenges and update them on available opportunities.

•

Emeritus Prof .Kashim Ibrahim TALA, Rector HIBMAT University Institute of Buea, (671432072)

•

Dr. Maurice Agbaw-Ebai Ashley, Lecturer at HARVARD University,Massachusetts,Boston-USA,

•

Contact this candidate