Frances Rodriguez

Henderson, NV ***** 702-***-****

adwxwi@r.postjobfree.com

Professional Summary

Detail-oriented Medical Records Clerk offering 25 years and wide-ranging expertise. Knowledgeable and Skilled in communication, organization and task prioritization.

Microsoft Office Ability to work autonomously

Goal Setting Data Entry

Decision Making Cerner

Quality Assurance Excel Proficient

Work History

H.I.M. /Credentialing Clerk

Encompass Desert Canyon - Las Vegas, NV Feb. 2018 - Present

Completed Chart Audits to ensure compliance with relevant regulations

Re-privileged providers to continue patient care

Communicated with provider’s to obtain updated Malpractice insurances and updated info into the database system and to follow up on application renewals.

Improved Physician deficiency by 90% through consistent hard work and dedication and assisted Doctors as needed to insure chart completeness.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor in regards to Medical Records requests

Completed all external and internal requests recognizing any discrepancies and addressing them in a timely fashion

Developed and implemented performance improvement strategies and plans to promote continuous improvement

Used critical thinking to break down problems, evaluate solutions and make decisions including conflict resolutions

Medical Payment Poster

DaVita Healthcare Partners of NV - Henderson, NV June 2014 - Sept. 2017

Reconcile and balance monthly refunds and client receipts.

Conducted audits for each billing cycle.

Applied Payments and adjustments

Kept track of received data and payment deposits from patients

Mitigated financial discrepancies and coordinating inventory requirements from credit card and cash payments from company off site clinics.

Pg. 1

Frances Rodriguez

Henderson, NV 89011 702-***-****

adwxwi@r.postjobfree.com

Birth Certificate Clerk

St. Rose Dominican Hospital - Henderson, NV Nov. 2012 - Sept. 2014

Prepared, Distributed and explained to patients how to fill out Birth Certificates.

Data Entry of Birth certificate information and checked for 100% accuracy before sending to the state.

Assisted walk in patients & phone calls with courtesy and professionalism. RAC Coordinator

St. Rose Dominican Hospitals - Henderson, NV Jan. 2009 - Nov. 2012

Scanned and pulled charts for coding Audits

Data entry of all audits into excel to have them logged.

Make sure charts are complete and accurate for submission.

Kept track of Timelines on audits

Followed up on Appeals and closing.

Medical Records Clerk

St. Rose Dominican Hospitals - Henderson, NV May 2008 -Oct. 2009

Pulled charts on the appointment list two days ahead.

Copy/mail/fax requested medical records within HIPAA regulations.

Assisted patients and phone calls requesting medical records.

Reviewed medical records for completeness and filed records in alphabetic and numeric order

Medical Records Clerk

Kids Care Clinic/ UNLV Affiliate

- Las Vegas, NV

March 2004 to October 2007

Prepared charts for assembly and analysis, Filed loose paperwork and charts.

Data Entry of patient demographics & insurance information.

Mailed collection letters for outstanding balances.

Collected payments on patient balances, cash or credit cards.

Verified patient insurance eligibility.

Customer service by assisting patients with insurance & balance questions

Called patients with returned mail to verify & update addresses and log into excel database for follow-up on payments

Education

Walton High School - Bronx, NY Performing Arts

Bronx Community College - Bronx, NY Media Production Pg. 2

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