Sales Associate Security Officer

Lorena Constantinescu

**** ******* **

Las Vegas Nevada

M: 702-***-****

E: ************@******.***

Career Objective

•To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

•Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

•Seeking an entry-level position to begin my career in a high-level professional environment.

•To secure employment with a reputable company, where I can utilize my skills and business studies background to the maximum.

•Seeking a challenging career with an MNC.

•A highly organized and hard-working individual looking for a responsible position to gain practical

experience.

•To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

Professional Experience

Wynn Resorts

Security Officer, October 2021 – present

•Responsible for maintaining the safety and compliance of all Wynn Resorts guests and employees

•Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees

•Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct

•Responsible for responding to emergency situations as needed

Dillard’s Summerlin NV

Sales Associate, November 2017 - 2021

•Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area

•Handle all returns courteously and professionally

•Determine customer needs based on personal features and other customer preference related factors

•Demonstrate knowledge of store products and services to build sales and minimize returns

•Suggest additional merchandise to compliment customer selection

•Reinforce customer’s selection and package merchandise with care

•Invite customers to come back and thank them by name whenever possible

•Responsible for achieving personal sales goals and Star Reward goals

•Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores

•Use clientele program to maintain customer profile and contact information to increase personal sales

•Handle more difficult customer requests

•Develop extensive product knowledge by reading current vendor tags and pamphlets

•Be aware of current promotional events and sales

•Maintain good housekeeping standards

•Adhere to Loss Prevention and inventory control and compliance procedures

•Perform other duties as needed

SLS Las Vegas

Lifeguard, Feb 2017 - August 2017

•Maintain continuous surveillance of people in swimming pool

•Supervise swimmers to ensure that they are swimming within the safety protocols

•Spot hazards or potential hazards and take measures to prevent accidents

•Control and report unruly behavior and individuals not adhering to behavior protocols

•Perform first aid and CPR according to the demands of adverse situations

Maintain accurate records of pool use and chemical levels

Ensure that all pool equipment is stored safely and that any lost items are kept in a safe place

Macy’s Summerlin NV

Seasonal Retail, September 2016 - January 2017

•Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area

•Handle all returns courteously and professionally

•Determine customer needs based on personal features and other customer preference related factors

•Demonstrate knowledge of store products and services to build sales and minimize returns

•Suggest additional merchandise to compliment customer selection

•Offer to call other locations if merchandise is unavailable within store

•Offer to put purchase on customer’s Macy’s charge account toward the end of the shopping experience

•Reinforce customer’s selection and package merchandise with care

•Invite customers to come back and thank them by name whenever possible

•Responsible for achieving personal sales goals and Star Reward goals

•Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores

•Use clientele program to maintain customer profile and contact information to increase personal sales

•Handle more difficult customer requests

•Be aware of current promotional events and sales

•Maintain good housekeeping standards

•Adhere to Loss Prevention and inventory control and compliance procedures

•Perform other duties as needed

Caesars Entertainment Corporation

Lifeguard, Jul 2016 - Sep 2016

•Maintain continuous surveillance of people in swimming pool

•Supervise swimmers to ensure that they are swimming within the safety protocols

•Spot hazards or potential hazards and take measures to prevent accidents

•Control and report unruly behavior and individuals not adhering to behavior protocols

•Perform first aid and CPR according to the demands of adverse situations

•Maintain accurate records of pool use and chemical levels

•Ensure that all pool equipment is stored safely and that any lost items are kept in a safe place

Key Skills

Interpersonal skills

I get along well with others and always conduct myself with the utmost professionalism.

Communication skills

I am a confident communicator, and I am able to clearly provide information and interact with customers in a friendly manner. Honest and reliable; able to take on tasks with a degree of responsibility due to strong morale and ethics ensuring honesty and reliability

Interests

• Travel

• Photography

• Art

• Movies

• Athletics

Proficiency

MS Office (Word, Excel, PowerPoint, Outlook)

Intermediate

Adobe Photoshop

Advanced

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