Rosella L. Hagar

**** *. ***** ****

Independence, MO 64056

adwxw4@r.postjobfree.com

Cell 816-***-****

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Professional Summary

Seasoned Business Office Manager with more than 20+ years of experience in fast-paced office environment. Fully knowledgeable in general accounting, payroll, accounts receivable, accounts payables, budgeting, collection and billing. Very detail oriented, ability to multi-task, and work with little or no supervision. Handles tasks with accuracy and efficiency.

Riverside Nursing & Rehabilitation

Business Office Manager July 2016 to February 3, 2023

In charge of overseeing and managing compliance issues within an organization, ensuring, for example,

that a company is complying with regulatory requirements, and that the company is complying with internal policies, and procedures.

Ensuring all invoices are handled accurately and processed timely for payment

Ensure all accounts are billing properly, research of accounts if required, to resolve any billing issues.

Verify insurance benefits/obtain authorizations

Billing all claims (private insurance, PPOs, HMOs, VA, Medicaid, and Medicare.

Conduct monthly accounts receivable collections. Monitor Medicaid pending accounts and conduct weekly reviews.

Complete month end closings accurately balancing charges and cash postings.

Daily deposits, reconciliation of resident trust account, and petty cash account

Supervise ABOM, accounts payable clerk, (3) receptionists, and payroll coordinator.

Carmel Hills Nursing & Rehabilitation

Assistant Business Office Manager/Medicaid Compliance Coordinator November, 2010 to June 2016

In charge of overseeing and managing compliance issues within an organization, ensuring, for example, that a company is complying with regulatory requirements, and that the company is complying with internal policies, and procedures regarding all insurance billing and collections. Cash posting.

Ensuring all invoices are handled accurately and processed timely for payment

Ensure all accounts are billing properly, research of accounts if required, to resolve any billing issues.

Billing all types insurance claims (private insurance, HMO/PPO, VA, Medicaid, and Medicare)

Conduct monthly accounts receivable and Medicaid pending reviews

Account billing and collections

Complete month end closings accurately balancing charges and cash postings.

Daily deposits, reconciliation of petty cash account

Medicaid planning - initiate and assist with the filing, gathering of documentation, and submission of the Medicaid application, and tracking until approved.

Deaconess Specialty Care Center 06/25/07 to October, 2010

Business Office Manager

In charge of overseeing and managing compliance issues within an organization, ensuring, for example, that a company is complying with regulatory requirements, and that the company is complying with internal policies, and procedures regarding all insurance billing and collections. Billing all types insurance claims (private insurance, VA, Medicaid, and Medicare). Cash posting.

Conduct monthly accounts receivable and Medicaid pending reviews

Ensuring all invoices are handled accurately and processed timely for payment

Ensure all accounts are billing properly, research of accounts if required, to resolve any billing issues.

Complete month end closings accurately balancing charges and cash postings.

Verify insurance benefits/obtain authorizations

Daily deposits, reconciliation of resident trust account, and petty cash account, accounts payable, accounts receivables

Administration of employee benefits, 403B, medical, dental and life insurance, payroll, OSHA logs and tracking, and unemployment

Assist in annual budget preparation and monitoring budget spending monthly

Oversee payroll and staffing clerk and assure payroll is complete bi-weekly in a quality manner and staffing meets required coverage

Reference and background checks, Workman’s compensation, FMLA, performance appraisals, orientation, hiring, and discharging.

Ensure compliance with all federal, state, and local laws as well as government regulations related to human resources issues.

Hillview Nursing & Rehab (Health System, Inc.) 11/13/05 to June 20, 2007

Social Service & Marketing Director

Responsible for facility tours, admission assessment, discharge planning, care planning, and documentation

In charge of overseeing and managing compliance issues within an organization, ensuring, for example, that a company is complying with regulatory requirements, and that the company is complying with internal policies, and procedures.

Implement and interpret the programs, goals, objectives, policies and procedures that are necessary to provide quality service. Provide crisis intervention, family counseling, education and case management to families.

Responsible for all marketing and planning. Job Health fairs, as well as attending all community events, and town meetings.

Lantern Park Manor (Premiere Health Care) 01/15/2003 to 09/14/2005

Business Manager/Employee Relations Manager

In charge of overseeing and managing compliance issues within an organization, ensuring, for example, that a company is complying with regulatory requirements, and that the company is complying with internal policies, and procedures regarding all insurance billing and collections. Billing all types’ insurance claims (private insurance, VA, Medicaid, and Medicare). Cash posting.

Conduct monthly accounts receivable and Medicaid pending reviews

Ensuring all invoices are handled accurately and processed timely for payments

Ensure all accounts are billing properly, research of accounts if required, to resolve any billing issues.

Verify insurance benefits/obtain authorizations

Daily deposits, reconciliation of resident trust account, and petty cash account

Complete month end closings accurately balancing charges and cash postings.

Administration of employee benefits, 403B, medical, dental and life insurance, payroll, OSHA logs and tracking, accounts payable, accounts receivables and unemployment, employee grievance resolution, orientation, hiring, and discharging.

Assist in annual budget preparation and monitoring budget spending monthly

Oversee payroll and staffing clerk and assure payroll is complete bi-weekly in a quality manner and staffing meets required coverage

Reference and background checks, Workman’s compensation, FMLA, performance appraisals

Ensure compliance with all federal, state, and local laws as well as government regulations related to human resources issues

Implement and interpret the programs, goals, objectives, policies and procedures that are necessary to provide quality service. Provide crisis intervention with employees, HR advisor to all management staff.

Supervised receptionist, billing and payroll clerk.

EDUCATION

University of Phoenix

Masters, Health Care Administration and Gerontology Aug 2012

GPA: 3.8

Member of University of Phoenix Alumni

University of Phoenix

Bachelor of Science, Business Management Apr 2010

SKILLS

Excellent written, communication, and. organizational skills.

Computer/numerous software programs

Accounting

Administration and Management

Critical Thinking

Judgment and Decision Making

Complex Problem Solving

Troubleshooting

Customer and Personal Service

Time Management

SPECIAL AWARDS/CERTIFICATES:

Dean’s Honors

Wage & Hour Compliance/Insurance Billing and Collection.

Numerous Pride of Excellent Awards.

GPA 3.8 out of 4.0

Member of University of Phoenix Alumni

References upon request

Contact this candidate