Desk Attendant Stage Manager

Arieon Dooley

Akron, Ohio ***** • (***) ***- **** ******.*.******@*****.*** • https://www.linkedin.com/in/arieon-dooley/

EDUCATION

Stark State College, North Canton, Ohio Expected Graduation: May 2025

Associate of Applied Business Management

Major: Human Resources

COMPUTER SKILLS

Microsoft Office: Word, PowerPoint, and basic Excel

WORK EXPERIENCE

SMB Holdings, Akron, OH April 2020-Present

Operations Manager

●Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations

●Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory

●Organize incoming and outgoing mail, by ensuring that is its handled in a timely manner

Dial America, Fairlawn, OH January 2018 - May 2019

Phone Agent

●Processed orders and payments incoming calls

●Communicated with the clients on any questions on products and services

●Resolved any customer complaints by providing reeducation on products, troubleshooting, and offered a discounted rate on services

●Educated customers on additional products and services offered based off conversation with customer and their needs

Best Western Plus, Montrose, OH April 2017 - January 2018

Night Desk Attendant

●Greeted, registered, and assigned rooms to guests of the hotel

●Confirmed reservations with customers and answered any questions about their stay

●Researched weekly events going on in the community and created a monthly calendar of upcoming events to share with customers

●Verified customer’s credit card and established how the customer will pay for the accommodation

●Completed nights audits of hotel stays for the hotel manager

Giant Eagle, Akron, OH April 2011 - August 2016

Front End Coordinator

●Assisted customers with their sales and answered any questions they have had had

●Coordinated with departments of fulling customers holiday parties

●Communicated with other workers to coordinate activities

●Answered telephones to direct calls or provide information

VOLUNTEER EXPERIENCE

Assistant Director & Stage Manager, B.I.B. Productions, Akron, Ohio October 2017- October 2019

Stage Manager, Dumas Theatre Company, Akron, Ohio February 2017

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