Store Manager Team Leader

NANCY MORRISON

***********@***.***

623-***-****

SURPRISE, AZ 85379

Responsive team leader with strong retail background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

EXPERIENCE

09/1998 – 12/2022

COACH, walmart

-Managed special store projects to improve store-wide processes and operations

-Led employee performance evaluations and rewarded top performers to retain quality personnel.

-Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

-Organized and updated schedules to optimize coverage for expected customer demands.

09/1998 – 12/2022

STORE MANAGER, walmart

-Remained calm and professional in stressful circumstances and effectively diffused tense situations.

-Monitored inventory, cash and payroll processes to keep location running smoothly

-Managed visual merchandising, maintaining standards and elevating customer experience.

-Maintained store staff by recruiting, orienting and training employees.

EDUCATION

5/1990

HIGH SCHOOL DIPLOMA, sandpoint High School/ Sandpoint, ID

SKILLS

Focus and Follow Through

Excellent Communication Skills

Problem Solver

Team Leadership

Attention to Detail

Decision Making

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