Registration Representative Medical Records Patient Services Rep
Resume:
Danielle Wilson
812-***-**** Evansville, IN ************@***.***
Seasoned professional with a variety of experiences. Compassionate individual who loves working with the public. Experience includes customer service and medical office experience. Fast, independent learner looking to expand work skills.
KEY SKILLS
Work Independently
Active Listening
Team Player
Customer Service
Microsoft Word
Epic
Dependable
Polite
Medical Office
Organization
Attention to Detail
PROFESSIONAL EXPERIENCE
Talley Eyecare 05/2022 – 03/2023
Chart Prep
Prep charts with forms needed for appointment
Review medical records to see what forms would be need
Contact doctor’s office to get referral information
Update demographics
Update fee slips
TriState Colorectal Group 08/2021 – 04/2022
Registration Representative
Register patients to be seen by doctor
Verify and update patient information
Collect copay and patient balances
Verify medication list on patient forms
Provide courteous assistance to patients
Match end of day cash sheet
St. Vincent Hospital/R1 Revenue 10/2016 - 06/2021
Patient Services Representative
Check in patients for outpatient services
Verify patient information and process copays
Scan photo ID and insurance card
Answer phones and run switchboard
Keep open communication with other departments
Closing procedures including end of day cash sheet
Walmart Neighborhood Market 02/2016 – 09/2016
Customer Service
Assist customers with financial needs
Process MoneyGram, Walmart2Walmart, Bill Pay, Money Orders
Assist with Money Transfers and Coin Star
Ensure customer satisfaction
Maintain clean and organized working area
Opening procedures
EDUCATION / CERTIFICATIONS
Boonville High School, Boonville, IN
General High School Curriculum
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