HR & Administration, Operations Manager, Security Trainer

SHAJI M SAMUEL

H R E X E C U T I V E, O P E R A T I O N S M A N A G E R & A V I A T I O N

S E C U R I T Y I N S T R U C T O R

Berwick Nova Scotia ***********@*****.**.** 902-***-**** PROFESSIONAL SUMMARY

34 years experienced multi-talented professional in coordinating and managing HR activities, administration, operations management, and training with strong analytical and problem-solving skills. Self-motivated, goal- oriented team player showcased extensive organizational and leadership qualities with strong communication and interpersonal skills that have been viewed in achieving organizational goals. Possesses vast experience in planning, scheduling bi-weekly and monthly operational meetings and recording the minutes of the meetings, distributing, and managing office administration and operations. EDUCATION

Post Graduate Diploma Public Relations Management

Madurai Kamaraj University Madurai India Jul 2007 Master's Degree in Sociology

Madurai Kamaraj University Madurai India May 2006 Bachelor of Arts (English Literature)

B R Ambedkar University Agra India Jun 1994

EXPERIENCE

Team Member – Tim Horton, Berwick Nova Scotia

• Welcome the guests and deliver and create exceptional guest experiences. Feb 2023

• Communicate with the team member in a fast-paced and multi-tasking environment.

• Maintain, and record the stock and prepare daily and weekly store requests. Assistant Manager Operations (Screening) & Aviation Security Instructor Group Security Services Certis - Hamad International Airport Doha Qatar Apr 2020 - Oct 2022 https://dohahamadairport.com/

• Manage and lead Aviation Security Screener deployed at Hamad International Airport Doha.

• Administrative functions and maintaining operational reports.

• Organizing, planning, and scheduling bi-weekly and monthly operational meetings.

• Monitor the budget and utilize it in an optimal manner.

• Ensure screeners are deployed to perform the security screening as per QCAA and ICAO procedures and policy.

• Imparts Basic Aviation Security training and Screener training for Aviation Security Screeners

• Responsible for training and coaching the Aviation Security Screeners Assistant Manager Operations (Check Point Security) HIA Qatar Group Security Services Certis - Hamad International Airport Doha Qatar Jan 2018 - Mar 2020 https://dohahamadairport.com/

• Manage and lead 250 plus GSS Certis International security screening staff.

• Monitor and supervise staff performing access control duties at various checkpoints.

• Ensuring HIA Airport Security Program and QCAA standards are maintained throughout.

• Attending and presenting staff performance indicators in management and HIA operational meetings.

• Maintain staff performance and follow up on audit reports. Security Trainer

Group Security Services Certis Doha Qatar Apr 2014 - Jan 2018 https://www.certisgroup.com/qa

• Develop & impart Basic Security Training Modules.

• Conduct On Job Training for various projects in townships, shopping malls, seaports, Hotels, and Stadiums. Specialized topics training as needed for the projects Security Control Room Operator training, Basic Supervisor training. Safety and Security in Charge

SASCO GROUP Doha Qatar Apr 2012 - Mar 2014

• Develop and Implement Safety and Security policies for various Projects.

• Ensuring the Safety and Security of people and property.

• Manage and lead the Safety and Security department. HR Executive in SASCO Group

SASCO GROUP Doha Qatar Apr 2008 - Mar 2012

• Managing and overseeing the recruitment process.

• Designing company policies & setting objectives for the HR team.

• Helping to shape employer brand strategy.

• Plan, arrange and participate in board meetings.

• Provide administrative support to the operations.

• Coordinating and managing organizational events. Indian Air Force Police

Indian Air Force India Oct 1987 - Oct 2007

• Posted to Various Air Force Stations as a Senior Non-Commissioned officer.

• Ensuring the safety and security of Air Force units and bases.

• Investigations of crimes.

• VVIP Security.

Liaison duties & Counterintelligence.

• Completed extensive training in law enforcement. LICENSES AND CERTIFICATIONS

First Aid and Adult CPR Certificates

Qatar Apr 2021 - Present

ICAO Instructor

AVSEC Academy, Hong Kong Sep 2017 - Present

QCAA Qualified Aviation Security & Screener Instructor Qatar Civil Aviation Authority - Doha - Qatar Apr 2019 International Shipping and Port Facility Security Trainer Certis Academy, Singapore Aug 2015

Military and Police Training

Air Force Administrative Training Institute, Karnataka (India) Oct 1988 Professional courses

ICAO Instructor AVSEC Academy Sep 2017

Hong Kong

Aviation Security & Screener - Hamad International Airport Apr 2016 Doha – Qatar

International Shipping and Port Facility Security Aug 2015 Certis Academy, Singapore

Military and Police Training Oct 1988

Air Force Administrative Training Institute, Karnataka (India) Achievements

Certificate of Appreciation for CSDS Training May 2018 GSS Certis Qatar

Commendation by the Chief of Integrated Defense Staff Jan 2004 India

Computer Courses

PGDCA - MS Office Specialization Aug 2006

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