Customer Service Social Media
Resume:
GopwiIn OsEI-KUFFOUR
708-***-**** - gokuffour@ gmail.com
PROFESSIONAL SUMMARY
Astute Business Owner experienced in operations management, competitive analysis
‘and financial management, Demonstrated success in growth and innovation,
Capitalized on new trends and technologies to boost business initiatives and reach sales
objectives
ACCOMPLISHMENTS.
President of Ghana-USA Chamber of Commerce-Chicago
‘© Used Microsoft Excel to develop inventory tracking spreadsheets,
Very proficient in Quick Books accounting software
‘© Supervised team of 20 staff members
Skits
‘+ New Business Development + Effective Communicator and Public
‘¢ Talent Allocation Speaker
‘+ Risk Mitigation and Management «Work Planning and Prioritization
‘© Customer Service © Annual Planning
Work History
05/1991 19 03/2020 Business Owner
ACIRFAINC, ~ Columbus, OF
‘* Consulted with customers to assess needs and propose optimal solutions
'* Trained and motivated employees to perform daily business functions
+» Puttogether realistic budgets based upon costs and fees for suecessfully operating
business
‘* Oversaw business budget planning and administration, accounting functions,
purchasing and bi-weekly payroll to handle financial needs.
‘* Capitalized on social media platforms to increase market awareness and recruit
sales agents
Epucarion
05/1978 Bachelor of Science: Business Administration
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