Support Specialist Executive Assistant
Resume:
Rachel Alves
Executive Support Specialist/Project Manager
*******@*****.*** • 719-***-****
linkedin.com/in/rachel-alves-48365112b/ • Bradenton, FL Summary
Accomplished, ambitious business professional with a wealth of experience in operations management and executive support across a variety of roles and industries. Analytical problem solver possessing a versatile skill set that will translate to any number of management positions. Proven results-oriented performer with a demonstrated capacity to thrive in fast- paced, deadline-driven environments. Collaborative communicator and team builder adept at building productive professional relationships to drive positive outcomes and organizational profitability. Proficiency with QuickBooks and MS Office Suite. Bilingual, fluent in English, conversational in Spanish. Areas of Expertise
Business Operations
Management
Project Management
Executive Support
Client Engagement
Team Leadership
Accounts Payable/Receivable
Business Bookkeeping
Written & Verbal Communication
Schedule Management
Business Strategy &
Development
Process Improvement
Revenue & Profit Growth
Professional Experience
Revels Construction, Bradenton, FL 1/2018 – Present Executive Assistant/Project Manager
Provide critical executive support and operations leadership in multifunctional role for regional general contracting company specializing in new construction and remodeling within commercial and residential markets. Myriad responsibilities include: large scale custom home project management and scheduling; research and data analysis to facilitate executive decision-making; executive travel schedule and calendar management; creation and processing of expense reports; preparation, maintenance and management of confidential business records, business documents and legal documents; client engagement and relationship building; basic business accounting and project budget oversight; client, vendor and subcontractor management; change order management; contract negotiation and management; regulatory compliance assurance.
● Cultivate and maintain outstanding client relationships, enhancing organization’s presence in the market and expanding company’s customer base through positive word of mouth.
● Management efforts have been instrumental in implementing operational process improvements to accelerate and facilitate efficient project execution, and significantly slash administrative costs.
● Reduced subcontractor costs by 25% through new talent acquisition. Avery & Alves Construction, Sarasota, FL 1/2016 – 1/2018 Operations Manager
Oversaw day-to-day business operations for construction company specializing in single-family home renovation services. Engaged in project management, executive support, contract negotiation and management, and client service and management.
● Negotiated fixed price construction contracts and effectively managed all company projects from inception to conclusion.
● Built and maintained excellent client rapport and relationships through attentive service and support. Page 2 2
Shama Lee Properties, Sarasota, FL 1/2014 – 1/2016 Principal/Operations Manager
Owned and operated successful real estate property investment enterprise, with a concentration on acquiring, restoring and reselling single-family homes throughout the local region at a substantial profit margin.
● Maintained exceptional business relationships with local city officials, construction industry professionals and subcontractors.
● Creatively restored distressed or drab properties into exciting, vibrant living spaces.
● Routinely recorded 15-20% profit margins on property resale. Atlantic Refinishing & Restoration, Waldorf, MD 1/1989 – 1/2005 Principal/President
Launched and operated successful niche business specializing in preservation, restoration, reconstruction and rehabilitation of stonework on historic buildings and properties.
● Built company from ground up into a thriving business generating $15M in annual sales and routinely recording 35-40% project profit margins in a niche construction market.
● High profile clients included: The White House; U.S. Supreme Court; Smithsonian Institution; French Embassy; Blair House; and U.S. Department of State.
● Attained prequalification status with the U.S. General Services Administration to ensure repeat business opportunities.
● Cross-trained union-affiliated masons to install Terrazzo, fostering employee loyalty by expanding professional skill sets and increasing work opportunities.
Education
Bachelor of Arts in History (Dean’s List)
Ashford University, Chandler, AZ
Volunteer Endeavors & Community Outreach
Costa Rica Immersion Program – Jaco, Costa Rica, Program Volunteer (2005 – 2011)
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