Call Center Inbound

PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

LEDFORD

THOMAS

Las Vegas, NV (C) 505-***-**** **************@*****.*** I love working with customers over the phone to resolve their phone, account, payment issues. My strengths are my listening skills and my ability to resolve any and all customer concerns.

AUGUST 2009-MARCH 2011

Account Manager Sprint Call Center Albuquerque, New Mexico MARCH 2007-JANUARY 2009

Inbound Call Center Rep T-moble Call Center Albuquerque, New Mexico 1981

High School Diploma: Math, Science, History, Social Studies James Logan High, Union City, California

Navigating multiple computer screens while

interacting with customers.