Education

Years: ****-****

UCLA Extension

Paralegal Certificate

Years: 2012-2014

California State University Northridge

Master’s degree

Public Administration Public Policy Analysis

Years: 2010-2012

California State University Northridge

Bachelorette of Arts

Liberal Studies

Certification: Food Handler

Soft Skills

Honest, Reliable, dedicated, ambition, and interest in the law.

Thrive under pressure, attention to detail, ability to work independently.

Excellent communication and client relations

Strong Computer Skills, work independently, multi-task, and achieve deadlines in fast paced environment.

Strong writing and organizational skills.

Follow internal procedures and follow specific instructions.

Team player: ability to adapt to any work environments.

Positive Attitude

Respectful

Ability to adapt to any company culture.

Immigration Law

Paralegal to Sole Practitioner Confidential

Year: 2023

No other employees, so I cleaned the cases and transitioned the office.

Saved a 2.1-million-dollar civil case despite various prior attempts by previous employees to kill the case.

Prevented Clients from Leaving

E-Safe

USCIS

G-28

Understanding of types of waivers and questionnaires

Extensive knowledge of PACER

Extensive knowledge of Westlaw

Ability to clean and fix items that would be considered overhead.

Billed for billable hours and was able to work Saturdays and overtime as needed.

Direct Collaboration with Owner of the Firm

CRM (Cerenade)

Clean up server (locate lost documents)

Reformat documents quickly.

RCMP

Personal Statements

Waivers-Competed

Variety of Circumstances for Clients

Navigate Government Sites and regulations with ease, detail and timely.

Enjoy completing deadlines early and accurate.

Able to work without supervision.

Rave Décor

Executive Assistant

Sales Assistant to 4

Answer, direct and document every call date and time

Do anything the owner asked

Human Resources

Google Ad Words

CRM to enter customers and reminders

Assist monitor freight costs

Internal meeting and greetings with large businesses with relation to the company.

Clean floors, bathrooms, phones, desks

Help resolve technology issues

Office of Inspector General: Court of Appeals

Legal Secretary

Data Scraping, legal support, or customer service skills are required for working in a professional office.

ASA’s staff are required to communicate with ALJ’s, legal support staff, members of the public and state agency personnel.

Customer service experience is required in one of the following areas: office experience, relevant legal experience.

Answers main phone lines, screens incoming calls, initial contact to meet/greet callers or walk-ins, routes call accurately and timely.

Registers parties for hearings in Clear2There system with names, phone numbers and time of call.

Elevates higher level case inquiries and other requests to Docket Officers, Supervisors, PALJs, or other management as instructed.

Communicates verbally and/or in writing with appropriate personnel re: case/hearing status. Responds to status of appeals calls from internal and external customers and processes requests.

Performs research in multiple databases to respond to questions regarding status of case

Performs data entry in case management system to document information and conversations with callers, coworkers, supervisors

Performs secretarial tasks such as processing mail and faxes, word processing decisions and making copies of electronic records and digital recordings.

Required Skills:

Microsoft Word, Excel, & Outlook

Concepts, terminology, principles, and procedures of American Law

Customer service techniques

Identifying/recognizing significance of legal documents & forms

Confidentiality and ethical guidelines for professional conduct

Strong interpersonal communication and effective decision-making capabilities

Professional and effective verbal and written communication to establish and maintain interactions with internal and external customers

Operation of keyboard and other office equipment (e.g., PC, scanner, fax, etc.)

Use of personal computer with multiple programs running simultaneously

Perform, repetitive, detailed work with a very high level of accuracy and speed

Handle diverse and hostile customers with tact and diplomacy

Without Supervision for prolonged periods of time

Research data using the case tracking system

All About People COVID-19 Project

Zone Support

Tempe, Westwood, Gilbert, (State Farm), (Dexcom), AZ

Data Zone Support

Verbal HIPPA consent regulation

Assist nurses with post vaccine observation

Schedule appointments for second dose appointments

Direct and enforce compliance of documentation

Direct traffic instructing preparation for next zone

Stand for long periods of time

Interact with extensive number of people

Years: 2018

Matrix Equities LLC

Administrative Support/Bookkeeping

Scottsdale, AZ

Documenting transaction details

Putting together financial reports

Fact-checking accounting data

Notify senior staff of any accounting errors

Calculate interest charges

Recording financial transactions

Tracking payroll data

Years: 2016

Law Clerk

Vaziri Law Group, A.P.C

Beverly Hills, CA

Follow all requests from supervising attorney

Prepared complaints and motions

Research expert witness background

Files proper documents

Collect medical records for demand packages

Years: 2007 - 2015

Assisted Daily living to Elder Family Member

West Hills, CA

Reason for Leaving: Death

Years: 2008-2010

MGA Entertainment

Van Nuys, CA

Accounts Receivable Specialist/Finance Department

Reconciled cash and credit payments, processed cash, debit, and credit

applications, and recorded pertinent data.

Conducted research and collected on debits/credits for over 50 mid major retail accounts.

Created Excel Spreadsheets for cash forecasting and ‘at a glance’

view of financial status by management.

Improved shipping practices/procedures and generated a $180K cost

savings within first 6-months.

Set-up new accounting processes that eliminated backlog and brought

business records current.

Years: 2007 - 2008

Hastings & Hastings LLP

Avondale, AZ

Legal Assistant

Provided paralegal services at a busy law practice.

Drafted correspondence and legal pleadings.

Consulted with clients throughout all stages for optimal case management.

All discovery documents and transcriptions, pleading formats for

complaints, discovery, motions, oppositions, and stipulations for

hundreds of caseloads.

Met with clients, gathered medical records, and

communicated with insurance companies on benefits/coverage.

Compiled and generated demand packages that included all client expenses.

Coordinated vehicle repairs and disbursed client checks in person upon

case settlement.

Demonstrated exceptional multi-tasking and time management skills

and effectively managed 160 open cases.

Remained attentive to client needs and diligent with follow-up from

time of initial client consultation through case conclusion.

Years 2003-2007

United States Department of Agriculture (UDSA Inspector.)

Ensure the plant is operating within its written plans HACCP

Sanitation and processing

Conduct regulatory oversight activities inside the plants in matters relating to other areas of consumer protection.

Working in private commercial slaughtering plants

First line of defense against disease and adulterated meat and poultry

Inspection requires the palpation and slicing with extremely sharp knives.

Inspection requires instant motion in a fast moving and very loud environment.

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