Nurse Consultant Shift Supervisor
Resume:
Pollyanna Justice Nipper RN clnc
Olive Branch, MS 38654
*************@*****.***
I am seeking to advance in my career by utilizing the knowledge and expertise from my 38 years of experience. I have been a Registered Nurse since 1985. I have had the opportunity to work in diverse areas that have helped me to become the critical thinker, think outside the box, and well-rounded experienced nurse that I am. I have successfully been in a management role most of my career. I enjoy leadership opportunities. I feel I am a fair and encouraging leader. I am a self-motivated manager with a successful track record who can work well with people, grasp, and expand on new ideas, tackle and follow through on difficult projects, and achieve company objectives. I am hands on when needed but can separate my duties as a manager and know when to discipline if necessary. I am very much a positive people person that looks for the good in others first. I believe in teamwork. I have been trained to deal with the low performers so the high performers will be retained. I have had training under the Studer culture when working in the hospital setting. I was the lead trainer in the hospital with the Studer culture. I hosted all new employee orientations when I was the Director of Education and Employee Health and taught the Studer culture in each orientation. I am very comfortable with teaching and public speaking. I enjoy seeing positive results when a culture is changed from the CEO down to the front-line staff.
My expertise is in the Emergency Department, trauma, Education and Employee Health, DON/Infection Control Preventionist in Skilled/Long Term Care, Wound care with pressure injury, venous, arterial, and diabetic ulcers, Covid-19, managed care, case management, and legal nurse consulting as a Certified Legal Nurse Consultant.
I am a good communicator, can multi-task with ease, and I am comfortable with public speaking. I am also a Certified Public Speaker/Mentor/Coach through Maxwell Leadership. I am a strong leader with integrity.
September 2022 - present
SunCrest Home and Community Base Services
6077 Primacy Parkway, Memphis, TN 38119
Clinical Manager: Manager over nursing, CNAs, and caregivers.
Work side by side with the Executive Director
Quality review of nursing notes, recertifications, start of care, resumption of care
Give advice and mentor nurses with their care and documentation
Assist with wound care and education to the nurses regarding standard of care
Make in home visits for supervisory visits
Make in home visits for a nurses visit if necessary
Help with scheduling of the nurses visits
Send and oversee the receiving of MD orders in a timely manner
Make phone calls to the MD when necessary
Make contact with families when necessary
Help troubleshoot any areas of concern for the patients/families or staff
November 2021 – June 2021
Diversicare of Southaven
Director of Nursing Services: Manage all nursing/CNA departments for a 140 bed, duel certified skilled/long term facility.
July 2021 – October 2021
Baptist Cancer Center Tipton, Walnut Grove, Memphis, TN
Chemo Infusion RN
February 2021 – June 2021
The Village at Germantown, Germantown, TN
Director of Nursing of Assisted Living/Memory Care/Long Term/Skilled Care
April 2012 – Present
AHC McNairy County, 835 Poplar Ave. Selmer, TN 38375
Director of Nursing: Manage all nursing/CNA departments for a 126 bed, duel certified skilled/long term facility.
Successfully led facility through each State Survey with zero to five deficiencies.
Successfully led facility in multiple complaint surveys with zero deficiencies each time.
Since the Covid-19, have led the facility through six infection control surveys with zero deficiencies.
Developed a UTI protocol as the Infection Control Preventionist and have decreased our in-house UTIs to 0-1%.
Manage and work closely with the ADON, Staffing Coordinator, and Risk Manager as a team.
Participate in QA, Monthly Staff meetings, Wound/Skin, Care Plan and Skin/Weight weekly meetings
Work closely with MDS regarding charting, ICD-10 coding, care planning, rules and regs.
Work hand in hand with Administration for management and budgeting.
Successfully manages the facility in the absence of the Administrator.
Assist with managed care and case management for the best outcome for the skilled patients to successfully transition home or to a more suitable location.
Work closely with Social Work, UR and Therapy for case management, care planning, managed care (HMO/PPO) and discharge planning.
With ER background I have been able to handle more acute situations and make critical decisions regarding patient care.
Communicate well with all departments and have a particularly good working relationship with the interdisciplinary team.
I have a good relationship with the long-term care residents and families as well and can care and provide for their needs daily.
Conduct weekly rounds to oversee all Pressure Injuries, Arterial, Venous, and Diabetic Ulcers. Measure and stage them and work with the doctors for the best treatments and outcomes. I work closely with American Medical Technology’s Wound Consultant with our long-term care residents’ wounds and treatments. I teach nurses and doctors about wounds and feel very comfortable with teaching and mentoring.
Serve as the certified Infection Control Preventionist. Oversee antibiotic stewardship and report to the QA team and physicians regarding antibiotic use. We use the McGeer Criteria for overseeing the infection criteria.
Our facility has a Covid Recovery Unit. Well versed with Covid policies and procedures and best practices to care for these residents,
Leadership mentor for nursing students rotating through their leadership class at Union University nursing program.
1995 – April 2012
McNairy Regional Hospital, 705 Poplar Ave., Selmer, TN 383752012
ED Staff nurse 1995 – 1999: staffed 12-hour shifts, mostly night shift
ED Nurse Manager 1999 – 2007: Director of Emergency Department
Managed staffing, made schedules, assisted with staffing as needed
Successfully converted the ED department from paper charting to computer charting (was the trainer)
Worked well with the ED and Hospital physicians
Handled head on any complaint issues with staff or patients
Participated and led director meetings
Conquered monthly reports to complete and benchmarks met
Prepared and conducted staff meetings on monthly basis
Successfully audited daily charting for correct payment and coding
Director of Employee Education, Employee Health Nurse, Community Cares/Champion, Emergency Preparedness 2007 – April 2012:
Oversee 150 Employee Health Records
Successfully prepared and lead all new hire general orientation
Made employee assignments education that is mandatory for state and Joint Commission requirements along with clinical requirements to create the successful team the hospital had.
Was the patient advocate for the hospital and handled all complaints that came in with investigation and reporting to proper department directors and committees to come to a positive outcome.
Oversaw all emergency preparedness for the hospital, conducting successful disaster drills twice a year, overseeing policies regarding emergency preparedness
Conducted ED discharge follow up call backs daily to make sure there was a positive outcome.
Served successfully and lead several committees in the hospital.
Worked well with the hospital employed physicians and outside physicians, along with all department directors. It was necessary to collaborate with all disciplines to make sure communication lines between them all were open, manageable, and cohesive.
Successfully trained and taught Studer Group patient/employee satisfaction structure.
Promoted the hospital by participating in community outreach with health fairs and public speaking when needed.
Served two terms on the Chamber of Commerce on behalf of the hospital.
1992 – 1995
Country Home Health (no longer in business)
Staff Nurse 1992-1993
Director of Nursing / Office Director 1993-1995
Staff Nurse:
Made home health visits, initial assessments, called physicians as
needed, reported into the office daily
Director of Nursing / Office Director:
Manager of all office processes, made out
Staffing schedules, did yearly evaluations and took disciplinary actions when needed, made daily calls to physicians on behalf of the staff nurses and obtained orders when necessary, worked well with all physicians, staff and corporate office, held staff meetings on regular basis and provided reports when due
1987 – 1992
Hardin County General Hospital (Hardin Medical Center)
935 Wayne Road, Savannah, TN
1987 – 1988 Staff Nurse in the ED and Med/Surg., worked twelve-hour shifts, nights.
1988 – 1990 Night Shift Supervisor
1990 – 1992 Staff Nurse in the ED and OB, worked twelve-hour shifts, nights.
Staff Nurse: Routine staffing for the ED, Med Surg. and OB, worked well with the
staff and physicians
Night Shift Supervisor: Oversaw the whole hospital 11p – 7a, charge nurse for ED
and Med/Surg, made sure scheduling for the next day was appropriate, took disciplinary actions when needed. Worked well with all staff and physicians.
Certifications:
Certified Legal Nurse Consultant
Certified Mentor/Coach/Public Speaker
Certified Infection Control Preventionist
Certified Life Planning Facilitator through Tennessee End of Life Partnership
AHA BLS is current
Professional membership:
Member of NACLNC
John Maxwell Leadership
Marquis Who’s Who of America 2023
Accomplishments:
Successfully have taken two different facilities from paper charting to computerized charting being the lead train the trainer
Earned the DON of the year through the Tennessee Healthcare Care Association 2017
Developed a UTI protocol according the McGeer Criteria for infection for LTC
Developed a more thorough look back tool for Interdisciplinary Team to utilize for occurrences in LTC
Successful CLNC (Certified Legal Nurse Consultant) business:
Justice CLNC and Associates
Member of Olive Branch Chambre of Commerce 2022
Accomplished Public Speaker to help your team go to it’s next level
Published by Marquis Who's Who Moderator 2023
Education:
Associate of Arts in Nursing from UT Martin, graduate of 1985
Certified Legal Nurse Consultant from Vickie Milazzo Institute
Certified Public Speaker/Mentor/Coach from Maxwell Leadership
Certified Infection Control Preventionist through CDC
Certified Life Planning Facilitator through Tennessee End of Life Partnership
History of being an instructor of AHA CPR, ACLS and PALS.
I stay current in monthly training through the Relias Program in many areas that pertain to my line of work.
Strengths:
Professional
Integrity
Public Speaking in large or small crowds/organizations
Vast medical knowledge
Legal research
Legal writing
Expert witness locator
Long Term Care rules and regulations
Covid – 19 experience and education
Infection Control
Proficient in Microsoft Word
Good computer skills
Work well with others
People person
Communicates well
Comfortable with public speaking
Leader
Critical thinker
Adaptable
Quick learner
Team player
Educator
Mentor
Web sites/ URLs:
https://www.linkedin.com/in/pollyannamitchelljustice/
https://www.justiceclncandassociates.com/
https://marquistopexecutives.com/2023/01/16/pollyanna-justice/
Contact this candidate