Jarica Evans

Alexander, AR *****

adwxfb@r.postjobfree.com

+1-501-***-****

Passionate caregiver seeking to establish a long term medical career. Proven leadership skills and organizational abilities. Able to coordinate several tasks simultaneously. Able to prioritize and operate proactively. Enjoy working as a team member as well as independently. Have great common sense, judgment, and decision-making abilities. Tend to remain calm in stressful situations. Self-determined, motivated, and hardworking individual. Always allow myself room for improvement in my work ethics. Kind, patient, and compassionate.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Advisor

Stonebriar Auto Services LLC

December 2021 to Present

• Set up client and customers appointments

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Responsible for cashier duties

• Handled online orders and credit card transactions

• Responded to claim inquiries

• Resolved customer information and complaints

• Answered calls from clients and customers

• Performed data entry for shipments, orders and customer information

• Managed client records

• Provided assistance to clients

• Answered phone and assisted clients and customers with changes

• Assisted customers in person

• Created customer appointments

• Scheduled reservations for customers

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Inventoried stock

• Operated the cash drawer

• Confirmed payments, refunds, etc.

• Resolved payment and order disputes

Unpacker

Amazon distribution center

April 2021 to December 2021

• Getting boxes off of conveyor belt and unpack the boxes.

• The product that came out the box I put the product into a tote and send up the opposite conveyor belt. Childcare Assistant Teacher

PHUMC- CLC

April 2019 to April 2021

• Used Microsoft word to create activity plans to engage and interest children of various ages.

• Put together fun lessons to engage children in learning foundational skills such as letter and number recognition.

• Monitored children in classes, on field trips, and during lunch periods to identify and correct and safety problems.

• Worked collaboratively with director, fellow teachers, and parents to meet unique needs of each child. Childcare Teacher, Childcare Network

Childcare Network

January 2013 to February 2017

• Providing childcare to babies ages 6 weeks-18 months.

• Put together fun lessons to engage children in learning foundational skills such as letter and number recognition.

• Evaluated children regularly to identify negative behaviors associated with learning disorders or troubled home lives.

• Led songs and games, arts and crafts, and challenged children to work hard to succeed.

• Called parents to give updates on child throughout the day and to coordinate parent/teacher conferences.

• Collaborated with director, fellow teachers, and parents to meet unique needs of each child. Cashier/ Sales Associate

Ross Stores

January 2011 to January 2013

• Displayed professionalism, friendliness, respect, and true courtesy to customers always.

• Responded to customer service calls and issues promptly in a helpful and courteous manner, having in mind to treat customer service as top priority always.

• Provided assistance to customers in all ways possible, including assisting customers with merchandise, providing correct answers to customers' questions in a knowledgeable and polite manner.

• Processed all registered transactions meeting productivity standards and in accordance with company best practices.

Education

College Degree in Phlebotomy

Central Medical Academy

January 2021 to March 2021

N\A in Medical Assistant

Remington College

January 2012 to July 2012

N/A in General Studies

Pulaski Technical College

January 2011 to December 2011

High school diploma

McClellan Magnet High School

August 2006 to May 2010

Bachelor's degree

Associate's degree

Skills

• Structured activity planning

• Strong interpersonal communication

• Educational concept explanations

• Professional demeanor

• Safety monitoring

• Kind, patient & compassionate caregiver

• Strong Keyboarding Skills

• Resourceful and quick thinker

• Curriculum implementation

• Trained in CPR and First Aid

• Cashiering

• Childcare

• Computer Networking

• Toddler Care

• Meal Preparation

• Early Childhood Education

• Teaching

• Infant Care

• Babysitting

• Special Education

• Classroom Management

• Autism Experience

• Experience with Children

• Special Needs

• Customer service

• Microsoft Office

• Microsoft Outlook

• Phlebotomy

• Venipuncture

• Patient Care

• Laboratory experience

• Time management

• Specimen collection / processing

• Curriculum development

• Medical office experience

• Medical records

• Insurance Verification

• HIPAA

• Experience Administering Injections

• Vital Signs

• EMR Systems

• Case Management

• Epic

• Nursing

• Anatomy Knowledge

• Nannying

• Medical BillingNursing

• Medical Billing

• Front desk

• Microsoft Excel

• Microsoft Word

• Warehouse experience

• Driving

• Financial services

• Home care

• Multi-line phone systems

• Medical terminology

• Typing

• Clerical experience

• Administrative & Business Operations (3 years)

• Healthcare (5 years)

• Documentation review

• Filing

• ICD-10

• CPT Coding

• Phone Etiquette

• Healthcare

• Databases

• ICD-9

• Windows

• Bilingual

• Merchandising

• Data collection

• Pharmacy Technician Experience

• Medical Coding

• Technology (4 years)

• Call center

• Continuous improvement

• Automotive service

• Mechanic experience

• Dealership experience

• Automotive repair

• Sales

• Customer support (10+ years)

• Mortgage Industry (3 years)

Certifications and Licenses

Certified Phlebotomist

January 2021 to Present

CPR/AED

March 2021 to Present

First Aid Certification

Present

Pharmacy Technician Certification

Pharmacy Technician License

Teaching Certification

Child Development Associate Certification

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