Care Giver Customer Service

O R I Z U C H I K A C Y N T H I A

C A R E E R O B J E C T I V E

Proactive professional with years of experience and a proven knowledge of provider relations, public health administration and risk management as well as core Administrative processes. Aiming to leverage my abilities to successfully fill HealthCare Assistant role.

E X P E R I E N C E HEALTHCARE ASSISTANT

Grace Nursing Care Home, Abuja April 2020 - Present

Assisted nurses and physicians in operation of medical equipment and provision of patient care.

Exercised comatose, paralyzed and immobile patients.

Reviewed patient dietary restrictions and food allergies to verify appropriate diet.

Turned bedridden patients to avoid bedsores.

Communicated with patients to ascertain feelings and needed for assistance and social and emotional support.

Communicated with patients to determine need for assistance or social and emotional support.

Cleaned and sanitized patient rooms and examination rooms.

Kept patient information confidential to protect organization's value.

Checked vital signs and recorded intake information to monitor patient stability.

Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables and stretchers.

Federal Staff Hospital February 2019 Voluntary Care Giver

Administering medication

Monitoring the Blood Pressure, Temperature checks of the aged and people with disability

Providing personal assistance to elderly people Feeding and bathing

Monitoring their weight.

Government of Anambra State (Ministry of Health) January 2017 – June 2019

Health Care Assistant

Working in the hospital environment to provide healthcare assistance to patients

Administering medication

Treating patient with empathy, compassion and respect Building trusting relationship with patients

Providing personal assistance to elderly people

*****************@*****.***

+234 802*******

Andikan Buela Estate phase 2 hepzibia close house 4, Gwarimpa Estate Abuja.

E D U C A T I O N

NIGERIAN INSTITUTE OF MANAGEMENT

Completed coursework towards Proficiency Certificate in Management (Jan 2010)

GRACE NURSING CARE HOME

Abuja, FCT

Healthcare Administration (Jun 2022)

Care Certificate

Fire Safety

Food Hygiene

Infection Control

Life Support

Medication Administration.

THE CARE CERTIFICATE

15 Care Standard Certificate April 2022

NATIONAL YOUTH SERVICE CORPS

NYSC 2010

UNIVERSITY OF NIGERIA NSUKKA

Bachelor Science (Marketing) 2004- 2008

FEDERAL GOVERNMENT GIRL’S COLLEGE, ONITSHA 2002

Senior School Certificate Examination

Saint Mary’s Queens Daycare Centre Carer July 2014 – November 2016

Creating a safe and stimulating environment for the children Bathing and dressing, changing diapers

Potty-training if age appropriate, children’s laundry

Planning meals, preparing food, and/or feeding the children, Arranging play dates and outings, indoor and outdoor outings Educational activities and craft,

Reading to the children, helping with homework, administering medicine

with parent’s consent, if necessary, light housekeeping

R E F E R E N C E S

On request

L A N G U A G E S

English-excellently spoken and written Igbo – Excellently spoken and written

A D D I T I O N A L S K I L L S

Facilitation and coordination skills.

Microsoft Office (Word, PowerPoint, Excel,) and Internet Savvy.

Effective oral and written Communication skills

Counselling skills.

Strong inter-personal skills Team player

Supportive Personal Care Supporting Daily Living Needs Nutrition and Diet

Activities of Daily Living (ADL) Support

Feeding Assistance Observation Documentation Caregiver Relations

C E R T I F I C A T I O N S

Care Certificate

Fire Safety

Food Hygiene

Infection Control

Life Support

Medication Administration.

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