Nirajan Khadka
Abu Dhabi UAE **************@*****.*** Phone 052*******
SUMMERY
Compassionate and reliable front desk receptionist with a 2year experience and a proven track record in providing excellent customer service. Seeking to deliver efficient office administration and client-friendly support as a position at company. As of Date I will be available for part time employment. SKILLS
Office administration
Handle multi-line phone systems
Manage schedules and supplies
Maintain reception and waiting areas
Software Tools
MS Office suite (85 wpm)
QuickBooks & Fresh books
Calendly & google calendar
Communication
Excellent written and verbal
Communication skills in both
English, Hindi, Nepali Arabic, Malaysia
EXPERIENCE
Queen palace Front Desk: receptionist Abu Dhabi UAE 01.2019 – 01.2021
Supported 20+ employees to provide excellent customer service and collaborated with a manager to improve Petek Restaurants like an administrative performance.
Greeted and registered approximately 30 customers per day handled check-ins, tracked record files, and computerized data into (Customer database software).
Achieved a consistent 98% positive feedback and developed cost – effective administrative procedures by redesigning the office scheduling system.
Petek restaurants Front Desk: Cashier Khalifa city Abu Dhabi UAE 03.2021 – 04.2023
Covered all areas of clerical responsibilities in a 5 – person team and trained tow employees to reduce the workload, hence ensure accuracy in registering and scheduling appointment.
Answered 80+ call per week, scheduled 5+ client meetings per day, maintained the front desk/waiting areas and implemented a new CRM with reporting capabilities.
Attained a 97% client satisfaction level based on conducted client satisfaction surveys and was praised for decreasing Bonfood restaurants clerical expenses by yearly
EDUCATION
Academy: shree Krishna Ma Vi school jhimpe salyan
School toper
Toper Text Exam
Frist Discipline awarded certificate
Certificate of radio job
Greenwich collage Kathmandu Nepal Hotel management subject
HM courses in English & Nepali or Hindi
Cumulative HM: 3.45/5.0
Member the politician
INTERESTS
Traveling
Visit a new county each year
This year (2023) in Dubai new city
And I have to dream traveling to Australia
Football
World cup
Cristiano Ronaldo
Watching Netflix
Hindi dubbed action movies
& designated survivor
I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge.
Qualification
Having sound knowledge of MS-Office
(Word, Excel and Power Point)
Adobe Premiere pro
Adobe Audition (Advertisements promo maker)
After Effect
Adobe Photoshop
Driving License Status – Valid (License No.) 2654939