PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
REBECCA
DEBENNING
R
**** ******* ***** # ***, ****** Cordova, California 95670, 916-***-**** Dedicated professional with demonstrated strengths in customer service, time management providing strong organizational, verbal and written skills. Over 30 years of experience with challenging environments, using effective problem-solving and task prioritization. Considered to be hardworking, ethical, adaptable. Willing to take on any task to support team and help business succeed. Multitasking Critical thinking Analytical thinking Cash management Time management Office equipment operation Microsoft Word Excel spreadsheet tracking POS system operation Social perceptiveness
Refund Cashier September 2020 - March 2021
Costco Folsom, California
Recorded daily transactions precisely to avoid errors and keep logs accurate. Trained new retail team members in customer service and company policies. Approached and solved problems with initiative and sound judgment. Provided information to customers on products or services. Recaptured sales from dissatisfied customers using conflict mediation skills. Membership Sales Representative September 2020 - March 2021 Costco Folsom, California
Utilized sales techniques to encourage potential members towards upgraded memberships, the CITI Bank Visa Card and Costco Services like insurance and travel. Maintained positive, friendly atmosphere to support guest engagement and member retention goals. Prepared contracts, explained terms, and collected membership fees. Issued guest passes to encourage visitation and capitalized on connections to build relationships and promote membership.
Front End Cashier June 2017 - March 2020
Costco Folsom, California
Managed multiple transactions and sales for 500+ members daily in a demanding environment.. Covered multiple store areas by cross-training in different roles. Promoted and sold assorted services earning top numbers within team and department always meeting all required departmental goals.
Became versatile and trustworthy employee. Showing time management skills and the ability to work effectively under pressure
Fluent in using POS, PDA and Self-Checkout machine. D
Merchandise Stocker April 2016 - June 2017
Costco Folsom, California
Boosted sales with well-stocked, well-organized and attractive displays. Met physically-demanding performance targets, staying in shape to quickly cover long distances each day. Moved heavy loads with pallet jacks, hand carts and reach trucks Completed daily cycle counts and assisted with monthly inventory audits.. Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working order.
Membership April 2014 - May 2016
Costco Folsom, California
Answered inquiries, processed member applications in a fast, friendly efficient manner. Earned the distinction of being selected to be the Certified Trainer of CRM program. Provided comprehensive training for all personnel to upgrade from AS 400 to CRM for member records management. Met inbound customer needs while maintaining strict performance targets. Deli Employee June 2013 - May 2014
Costco Folsom, Ca
Adhered to local, state, and federal laws for food handling and sanitation. Kept display cases, cooler, and freezer organized and clean. Scrubbed and polished counters, steam tables, and other equipment and cleaned glasses, dishes, and fountain equipmen
Earned value and confidence with time management and ability to work well unsupervised. Prepared sandwiches, salads, platters, and main course dishes. Cooked and packaged rotisserie chickens
(up to 400 day)
Cross Trained Positions Availale to departments for coverage. June 2013 - March 2021 Costco Folsom, California
Cross trained in order to provide coverage if needed. Sales Audit
Operated computers programmed with accounting software to record, store, and analyze information Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents. Listened to customer requests and specifications and made suggestions to appropriately fulfill needs. Pharmacy
Satisfied customers with knowledgeable and friendly service for diverse pharmacy needs. Upheld strict facility and HIPAA regulations governing patient information and interactions. Optical
Fit Eyewear to clients using hand tools and heat to help bend plastic and metal frames. Customized Eyewear to clients' needs, suggesting ideal lenses and coatings. Boosted revenue by selling cases, cleaning solutions, and reading glasses. Maintenance Assistant
Minimized trash buildup with daily attention to every receptacle. Cleaned laboratory equipment using solvents, brushes, rags, and power cleaning equipment. Front Door Member Service
Welcomed guests through friendly conversation and knowledgeable support. Monitored customer entry and exit access points with diligent attention to security standards. Supported individuals with special needs, including patrons using wheelchairs and crutches.