Project Manager Business Analyst

MICHAEL EILEEN TEMPEL

SCOTTSDALE, AZ *****

480-***-**** *******.******.*@*****.***

Enthusiastic Project Manager with top-notch implementation and project management abilities. Organized and methodical self-starter skilled at overseeing daily milestones across high-performance teams. Extensive knowledge in strategic planning and deployment. Passionate about leveraging programs, processes, and people to execute mission critical objectives. Results-oriented driver specializing in data center migration, sprint planning, kickoff and project lifecycle completion. Capable and team-centric leader with over fifteen years' experience in Information Technology, Finance, Manufacturing, Insurance, and Supply Chain Logistics industries. SKILLS

● Six Sigma/Lean Methodology

● Agile/Scrum Methodology/Certified Scrum

Master

● Microsoft Office 365 Suite

● Project Management Software: MS Visio,

Clarity, Primavera, Waterfall

● RIMA (Records & Information Management

Archive) Tool

● SQL & Python Programming Concepts

● Systems/Software Development Lifecycle

● Vision and Strategy Road-mapping

● Senior Leadership and Key Stakeholder

Relations

● Servant-Leader Management Style

● Collaboration Software (Teams, Webex,

Monday)

● JIRA & Confluence proficiency

WORK HISTORY

Blue Cube LLC

IT Project Manager/Consultant // Scottsdale, AZ November 2019-September2022

● Mitigate financial discrepancies by efficiently managing budget and payroll operations.

● Identified and resolved issues with production, work force and material sourcing to drive business objectives.

● Establish performance goals for the Sales department; provide methods for reaching milestones.

● Drive short-term and advanced promotional planning processes.

● Develop short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.

Celerion Inc.

Technical Project Manager // Tempe, AZ April-October 2019

● Oversaw 10+ projects including Scope, Risk Management, Change Management, Project Protocol

(QA, communication plan), and Resource management, Administration, Track and Control of Status Reporting.

● Led Technical Business Services (TBS) group in defining, creating and implementing net new Governance Project Management processes. Successful execution of pilot Governance program responsible for cross-training multiple business lines, estimated 3% operations cost savings YoY.

● Facilitated meetings with key stakeholders and offshore resources. Engaged voice of customer

(VOC) parties for buy-in of deliverable execution and project completion.

● Provided asset tracking, project status updates, and KPI metrics to senior leadership to monitor in-flight projects ranging from Commercial Off-the-Shelf Software (COTS) activities to ad-hoc clinical operating software (OS).

● Guided multi-platform rollout of complex software products, patching, platform changes and technical upgrade activities with limited resource pool per technical discipline.

● Managed offshore resources effectively and communicated with offshore delivery managers on a daily/Weekly basis to ensure overall project stability. March - August 2021

Wells Fargo Bank NA April 2017-July 2018

Technical-Implementation Project Managers // Phoenix, AZ October 2014-October 2015 Note: Multiple contracts vacillating between various areas and mobile management.

● Enhanced existing infrastructure applications, leveraging current processes/procedures to identify and remediate fraud related risk.

● Promoted to Technical Project Manager for extensive Fraud/Bank Secrecy Act-specific data movement and controls project, one of several Compliance-mandated efforts relating to domestic and international CTR deposit activity.

● Organized design, development, testing and implementation of application that validated size of domestic and international monetary transactions, via in-depth monitoring, alerting and reporting activities across 8 interacting applications and platforms.

● Managed Escalation Tactical team focusing on creating Escalation process and THR Enterprise.

● Prioritized efforts relating to large infrastructure programs, focusing on technical improvements within multiple lines of business.

● Project manager for Equipment Finance & Real Estate Lending departments, focusing on Records Management Enterprise-wide initiative, approximately $4 million asset valuation.

● Created relevant project documents including Statements of Work, Business Requirement Documents, Communication and Training plans and other project artifacts for large Records Management deployment effort.

● Coordinated with multiple work groups to determine requirements, develop and validate training for the new Records Management Archiving tool – Records & Information Management Archive

(RIMA) Tool.

● Facilitated training coordination & dissemination within a diverse work environment and utilizing broad and entirely remote project teams.

Western Alliance Bancorporation

Business Analyst/Shared Project Manager role // Phoenix, AZ March 2014-October 2014

● Sole Business analyst on enterprise--wide data migration effort within a highly technical and time- sensitive environment. Calculated urgent vs. important factors of business initiatives to achieve mission critical objectives while providing status to C-level management and key stakeholders.

● Strong Business analysis, requirements gathering expertise, documentation of all functional and non-functional specifications resulting in successful delivery of all customer/end user needs.

● Utilized Six Sigma Greenbelt expertise on a daily basis as newly defined processes are created and developed.

Caterpillar

Project Manager // Naperville, IL February 2011-October 2013

● Managed 42 projects within the Operator Environment and Interface (OEI) sector, within 12 programs integrating all components within the development process - including structural, hardware, operational software, ancillary components and validation efforts from project inception to completion, utilizing both Waterfall and Agile methodologies.

● Effectively managed change control process by communicating and discussing impact of change requests on overall project schedule/budget.

● Responsible for budgetary elements for specific efforts relational to new/greenfield and modification of existing cab design, components and field testing (Proving Grounds, Peoria IL).

● Obtained Six Sigma Greenbelt Certification in June 2013, utilizing several Caterpillar project development efforts, which allowed these projects to be distributed for process improvement Beta Testing for SSGB certification.

State Farm

Business Analyst // Bloomington, IL August 1998-February 2008

● Directed Project Service Integration (PSI) process which incorporated business processes throughout the project lifecycle.

● Partnered with Vendor Contract Maintenance team to analyze, support and troubleshoot hardware and software contract initiation and on-going maintenance – both on and offshore, resulting in annual vendor contract savings of $1.3 million enterprise-wide.

● In addition, also managed and coordinated implementing insurance discounts projects worth approx.$2M.

Project Coordinator / Planner // Bloomington, Illinois

● Served as Core team member utilizing multiple capacities/roles on a 100% FTE dedicated Human Resources Technical & Business Enterprise technical support group for 2 years, encompassing both contract negotiations for Business applications, COTS implementations, SF Integration and on-going efforts spanning, all post-Production efforts directly for very large (~20,000) domestic and international Human Resources department.

Records Management Analyst // Bloomington, Illinois

● Operating within the dedicated Systems Department Records Management team consisting of 3 FTE resources - coordinated, tracked and managed the mandatory Enterprise-wide (Systems Department) Corporate Compliance Records Management program, for approximately 5,600 associates. s

● Also co-developed and implemented detailed training programs and annual auditing procedures to comply with State Farm Corporate Law team directives. CERTIFICATIONS

● Six Sigma Green Belt (SSGB) 2013

Caterpillar Program

● Scrum Master Certification (CSM) 2022

Braintrust Consulting Group

● Project Management – Lean Process (PM-LPC) 2021

Management and Strategy Institute

● Executive Management (EMC) 2021

Management and Strategy Institute

EDUCATION

Bachelor of Arts - Speech Pathology And Audiology

San Jose State University // San Jose, CA

Associate of Arts - General Studies

San Jose City College // San Jose, CA

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