Customer Service Sales Associate

Andrew Gobea

Chandler, United States, 480-***-****, ******.*********@*****.***

PROFILE Hardworking and enthusiastic College Student working towards an associate degree . Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. ma EMPLOYMENT HISTORY

Feb 2022 — Feb 2023 amazon locker+ associate, Amazon Chandler

• Greeted customers in a friendly and professional manner

• Assisted customers with locating items and providing product information

• Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service

• Connect with Hr to help the customer that are in need of assistance Jul 2019 — Feb 2020 apparel /stocker, Walmart Gilbert

• Greeted customers in a friendly and professional manner

• Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service

• Assisted customers with locating items and providing product information

• Worked with project managers to develop and implement strategies for cost savings and resource optimization

• Resolved customer complaints and disputes in a professional and timely manner

• Leveraged customer feedback to create a unique collection of apparel and accessories that met customer needs

Oct 2020 — Jan 2021 Tuesday Moring, Tuesday morning Gilbert

• Greeted customers in a friendly and professional manner

• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

• Assisted customers with locating items and providing product information

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service

• Worked with project managers to develop and implement strategies for cost savings and resource optimization

• Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame

• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

• Followed company policies and procedures to maintain security and integrity of customer data EDUCATION

Aug 2016 — May 2019 diploma, Ala Gilbert North academy K-12 Gilbert Jul 2019 — Present Chandler- Gilbert Community College Chandler SKILLS Ability to Multitask Expert

Problem Solving Expert

Time Management Expert

Ability to Work Under Pressure Expert

Leadership Expert

Adaptability Expert

Teamwork Expert

Communication Expert

Customer Service Expert

Communication Skills Expert

Ability to Work in a Team Expert

Highly Motivated Expert

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