Emergency Management Help Desk

RESUME

RAKESH PANDEY

A- **, Sanjay Gandhi Puram, Lucknow

Mobile.No. 829-***-****

******.********@*****.***

CAREER OBJECTIVE:

In the hunt for a challenging management position in a multinational environment, which will enable me to develop and pursue a career, which utilizes my strong analytical, interpersonal and managerial skill and help me acquire personal growth and mentorship.

WORK EXPERIENCE:

Present Employment:

Umang Pharmacy

Umang Pharmacy is one the leading pharmacy retail chains in India emerging into the Hospital Sectors to facilitate patients fulfilling their emergency needs as well as the medicines as prescribed inside the hospital premises. In line with all rules and regulations and under strict supervision of hospital authority, Company committed to achieve and maintain excellent standards of pharmaceutical care to deliver the right medicines with best price. Company strives to be the best pharmacy practice in India, and to be recognized as such, by setting the highest standards of best healthcare practice.

Designation : Deputy Manager - HR

Duration : Mar-2021 to Present

Area of Operation : Human Resources

Job Profile:

Identifying the hiring needs & carrying out the entire recruitment process from beginning diligently.

Handling Joining and Induction of New Hire’s staff.

Maintaining Employee data base and update the changes in data as and when require.

Salary data accumulation and data analysis. Responsible for the payroll preparation of staff and preparation of payroll for expatriate.

Handling Grievances of employees related to Salary, benefits parts or other.

Reconcile and verifying daily attendance with manual and bio metric attendance.

Administering benefits programs such as life, health, insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.

Responsible for driving the performance management System.

Advising management in appropriate resolution of employee relations issues.

Keeping records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting.

Strictly adhere to the statutory compliance's deadlines and -submit PF and ESI returns/challans on time.

Identifying legal requirements and government reporting regulations affecting human resources functions and ensuring compliance with policies, procedures, and reporting.

Coordination with government bodies for smooth processing of all compliances and Responsible for taking New Licenses for Shop and Establishment and enrollment of New Licenses in Food and safety portal.

Responsible for various Corporate Reporting Trackers.

1-GVK EMRI (UP)

GVK EMRI (Emergency Management and Research Institute) is a pioneer in Emergency Management Services in India. As a not – for – profit professional organization operating in the Public Private Partnership (PPP) mode, GVK EMRI is the largest professional Emergency Service Provider in India today. Today, 108 is synonymous with the best-in-class emergency service and has been acknowledged as the most efficient, speedy, reliable, and caring service provider in its category.

Designation : Assistant Manager – HR

Duration : Oct-2014 to Mar-2021

Area of Operation : Human Resources

Job Profile:

Recruitment of Junior/Middle level staff.

Handling Joining and Induction of middle level staff.

Salary data accumulation and data sanitization. Responsible for the payroll preparation of 15000+ staff and preparation of payroll for expatriate.

Handling employee grievances related to salary, also providing proper guidance and help to avail benefit part like ESIC, PF Medical insurance etc.

Able to handle the entire payroll related statutory compliance's, such as PF and ESI etc.

Handling Exit Management of separated employees.

Thoroughly reconcile salary data for correctness and cross check appointment letter, confirmation letter, increment/promotion letter.

Updation and issuance of Promotion and transfer letters.

Strictly adhere to the statutory compliance's deadlines and -submit PF and ESI returns/challans on time. Ensure PF transfer and withdrawal formalities as per schedule. Generate ESI, PF numbers of new staff.

Responsible for HR analytics e. g. attrition, headcount, engagement expense etc. and ensure availability of right information on HR system at all the times

Operating HRMS Software to update employee’s database and update promotion and transfer with month attendance records.

Managing time and attendance software with updation of Leave management.

Generate Form16/salary certificate, review for correctness and distribute to staff after signature from the authorized signatory.

Prepare various HRIS and dashboard as advised by the management.

Prepare actuarial data related to bonus, leave encashment, gratuity etc.

Maintain all the personal records and regularly update all the files and ensure safety of files.

Ensure that all staff is insured under the company insurance policy.

Handling Projects and assignments as and when assigned by the management.

2-Aegis Ltd.

Aegis limited (www.aegisglobal.com) a subsidiary of Essar Group Founded in July 2, 1998 is a multinational outsourcing company that provides customer lifecycle management services, technology solutions, Finance and HR outsourcing services, transcription and captioning, and back office support. Headquartered in Mumbai, India, the company serves more than 150 clients in a variety of industries. Aegis has more than 50,000 employees across 49 global locations and 12 countries.

Designation : Process Associate (HRSS)

Duration : Sep-2010 to Sep-2014

Area of Operation : HR – Talent Services

Job Profile:

Updating all the payroll related details like new hire data, salary structure, incentives, attendance, cost centers etc for existing, new joiners and Exiting employees.

Making Bank advices for sending it to the respective bank so that the salary gets credited with in time.

Coordinate for HR Audits.

To resolve the problem of Agents and Non-Agents Salary Queries and other issues.

Uploading the inputs as per the system formats both by using a BDC and manually on local software.

Maintaining employee master data and all other info types.

Updating the Personal & official details of employees in SAP.

Processing Full and final settlement of resigned employees.

Attending the employee queries during the payroll help desk.

Working on SAP 6.0 payroll module and all its transaction codes.

Policy related issues and interpretation.

Handling part of PMS to provide data to corporate team.

Refining and compilation of payroll data for a headcount of employees spread 4000.

Maintain various Corporate Reporting Trackers.

Maintaining CHR & HR MIS on monthly basis.

Cross check pay register of employee.

Achievement:-

Awarded for the Excellence performance on SAP for the Year (Aegis Ltd).

4 time Awarded as best performance for the month (R&R) (Aegis Ltd).

Promoted as Zonal MIS Executive from Location MIS (Offshoot Agency).

Technical Qualification:

Operating System : Windows 98, Windows- XP and DOS.

Command in : MS-Office (Excel)

Professional Qualification:

Have Completed D.C.A.from A.C.M. Institute in Aliganj, Lucknow.

Attended a session of SAP-HR Module in Lucknow.

Academic Qualification:

MBA from Integral University in 2022.

Passed B.A. from Lucknow University in 2007.

Passed Intermediate in 2004.

Passed High School in 2002.

Personal Information:

Father name : Late. J. N. Pandey

Date of Birth : 30 Dec 1985

Nationality : Indian

Language : English, Hindi.

Alternate no : 995-***-****

Area of Interest:

My interests are moreover towards a better career in life. I want to feel as a responsible person for every achievement in the organization I work for. Basically, I am interested to perform well as per company requirements.

Date:

Place: Rakesh Pandey

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