Scrum Master Business Analyst

REBECCA REMI-ADEYEMI

Odenton, MD ***** PH: 240-***-**** ***.*******@*****.***

A self-driven customer -centric analytical-thinking business analyst, Mentor, and team lead with a flexible approach and a proven history of quality performance in a fast paced and high-pressure work environment. SUMMARY

• Expert in problem solving, time management, collaboration, and interpersonal skills.

• Led and created analysis for commercial and personal travels in domains such as aviation.

• Trained, coached, mentored, and facilitated collocated teams in system process improvement to Impact business KPIs and related bottom line and ROI.

• Recommended changes to system procedures, methods, policies, and workflow which led to increased customer satisfaction.

• Identified process and program improvement by documenting impact analysis and Gap analysis and influencing implementation of solutions for the delivery of value towards the organizational goals, objectives, and vision.

• Improved shared understanding of my team members by providing clear business requirements and use cases via diagrams.

CERTIFICATION AND EDUCATION

Certified CSM (Certified Scrum Master) Bachelor of Arts: History and International Studies Data Analytics Professional Certification-In progress Core Skills

• Management & Leadership skills

• Project Management skills

• Training skills

• Team building skill.

• Proficient in the use of Microsoft

• Microsoft Visio and Lucid chart

• Process flow diagram

• Use case diagram.

• Excellent customer service

relations.

• Communication and presentation

• Detail oriented

• Skillful documentation

• Scrum framework

2018-PRESENT Business Systems Analyst - JROCK Technology LLC, GREENBELT, MD

• Elicit requirements using document analysis, surveys, requirement workshops, business process description, scenarios and use cases resulting in clarity of the project at hand.

• As a scrum master, I coordinate agile ceremonies sprint planning, daily scrum meeting and sprint reviews and communicated and validated requirements with stakeholders, tested business processes and recommended areas of opportunities.

• Decompose stories into granular functional requirements.

• Participate in Joint Application Development (JAD)sessions with stakeholders to capture business rules, processes, and business requirements for the development of software.

• Utilize Lucid chart to create process flow diagrams and use case to provide detailed outline of different actors of the system and how the components of the system interacted.

• Prioritize work into iterations in order of priority as stated by the customer.

• I assist in business processes re-engineering to ensure improved customer satisfaction while reducing operational costs of the company.

• Analyze and evaluate current business systems and identify areas of improvement.

• Collaborate with subject matter experts (SMEs) through interviews to gain more insight into the technical concept of the company’s loan application system.

• Engage in exceptionally high-level communication and negotiation with stakeholders to elaborate on the vision and need of the business.

02/2017 to 09/2018 GSA Manager/Business Analyst APG-Rwandair International

• Directed the operations of the team making over $14 million annual sales and ensuring incremental growth and turnover.

• Reviewed business requirement documents (BRD)to ensure that they are in alignment with goals and vision of the company.

• Planned and developed the budget, goal, and strategy for the year along with my team.

• Collaborated with stakeholders to ensure that requirements are aligned with their organizational goals and objectives which resulted in incremental sales volume and product awareness.

• Removed interference and impediments to ensure my team is working efficiently.

• Provided leadership support for my team and facilitated periodic training for my team while monitoring their productivity to ensure returns on investment.

• Built key relationships with stakeholders and partners through constant communication resulting in incremental sales volume and product awareness.

• Identified and defined business needs, problems, and necessary solution approach to solve the problem.

• Led daily scrum (stand-up meeting) to discuss previous day work activities and impediments as well as the activities for the day.

• Reviewed business requirements documents (BRD) to ensure they are in alignment with the goals and vision of the company.

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