Administrative Assistant Support Specialist

Tara Metzger

816-***-**** ***********@*****.*** Kansas City, Missouri 64158

SUMMARY

Motivated professional offering expertise in Payroll,Administrative Assistant, Human Resources, Pharmacy Technician & Scheduling. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. SKILLS

Verifying Orders

Aseptic Techniques

Proper Labeling Procedures

Ordering and Stocking Medications

Administrative Support Specialist

Certified in 10-Key

Decision Making

Attention to Detail

Written and Verbal Communication

Multitasking and Prioritization

Time Management

Efficient and Detail-Oriented

Professional and Courteous

Exceptionally Organized

Daily Payroll Activities

EXPERIENCE

Pharmacy Technician, CVS, January 2019-March 2022

Kansas City, MO

Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.

Established and updated patient profiles, medications and insurance details. Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.

Requested scripts from doctors and verified insurance and coding. Care Assistant, Childrens Mercy Hospital, March 2007-June 2010 Overland Park, KS

Made beds, organized rooms and lightly cleaned to maintain sanitary living environments. Monitored individuals to identify and address specific care needs. Guided individuals to restroom for toileting and cared for incontinence needs. Communicated with patients' family members and friends to answer questions and explain care tasks.

Coordinated care with physicians and other healthcare professionals. Improved patient outlook and daily living through compassionate care. Monitored vital signs and medication use, documenting variances and concerning responses. Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Payroll Manager/Administrative Assistant, AT&T, January 1999-March 2002 Kansas City, MO

Managed payroll for temporary, hourly and salaried employees. Worked closely with human resources (HR) to safeguard confidential employee data. Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.

Researched and resolved employee payroll questions and issues via email, phone and in person.

Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.

Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion. Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures. Payroll Manager, HR Staffing, April 1994-January 1999 Overland Park, KS

Managed payroll for employees at 4 different locations. Entered corrected records into numerous software programs and added additional adjustments as required.

Followed IRS guidelines and state regulations when submitting payroll taxes. Generated relevant paperwork and payroll reports.

Onboarded new employees in time reporting and payroll systems. Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.

Responded to requests for information as company expert on payroll operations. Voided checks and issued stop payment orders to correct payroll discrepancies. Calculated and applied wage garnishments.

EDUCATION AND TRAINING

Associate of Science

Crime Scene Investigtions, Everest College - Alhambra, Miami, FL July 2013 High School Diploma

Piper Highschool, Kansas City, KS May 1992

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