Security Officer Customer Service
Resume:
Daniella Valdivieso
Security Officer
Henderson, NV 89044
************@*****.***
Authorized to work in the US for any employer
Work Experience
Secuirty Officer
Excalibur hotel and casino - Las Vegas, NV
February 2022 to Present
I would patrol the whole casino including upstairs in the food court. I would patrol all 38 floors of the resort and royal tower rooms making sure they were closed. Making sure everybody was safe at all times during these patrols. I would assist with medical situations domestic and battery cases as well. As our job as a security officer it requires for you to be a first responder. Having the guest feel safe at all times and assisted with any thing that they needed help with . As a security officer we had to do a lot of guarding when it came to assisting the pit bosses or the GSRs while we escorted them. Responsible for solving problems with guest or irate guests as well. I also was a field training Officer and trained many Security Officers making sure they were taught the right way and ready for the field . Education
Highschool diploma
Silverado High School - Las Vegas, NV
June 2009 to June 2012
Skills
• Sales
• Customer Service
• Merchandising
• Cleaning Experience
• Food Service
• Security
• Surveillance
• Typing
• Loss Prevention
Certifications and Licenses
Field Training Officer
February 2022 to Present
I was assinged to Train all new officers that came into the Excalibur Hotel and Casino. Made sure they were fully prepared for any type of situation including medical,domestic and normal situations. Teaching them the codes to use, teaching them the knowledge of being a good security and professional security officer. Tested their knowledge to see where exactly their mind set was at .
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