Shannon Fitzpatrick
There is no I in team.
Orlando, FL 34771
**************@**.***
Restaurant professional with over 10 years experience in FOH and BOH operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers. Detail-oriented and able to learn new tasks quickly and effectively. Looking for a position with a reputable company. Authorized to work in the US for any employer
Work Experience
Bartender
Phyre Speakeasy & Brewery - Saint Cloud, FL
August 2021 to Present
Independently opens and closes the bar. Mixed and serves beverages to customers in a friendly manner, resulting in repeat business. Performs all bar products and supplies ordering to maintain inventory and nightly sales. Also would manage the whole restaurant, close out servers, close out the drawer and in charge of morning and nightly reports; takes all liquor and beer inventory and all of the reordering. Bartender/Server/Trainer
Rock N Brews - Orlando, FL
March 2017 to December 2020
Lead bartender in charge of training all new employees. High volume bartender, in charge of making sure all guests are taken care of while handling service bar. During day shifts handled all my own bar back duties.
Bartender
Millers Ale House - Orlando, FL
January 2011 to April 2017
Prepared and served alcoholic and non-alcoholic beverages. Gave each guest the best experience possible meeting all of their dining needs while giving attentive and great service. Corporate trainer for Millers Ale House for 6 years. Trained all employees in multiple stores in all front of house positions. Server/Bartender
American Cruise Lines - Guilford, CT
June 2008 to September 2011
Fine dining server for breakfast, lunch, and dinner. Bartended cocktails before dinner and served hors d’oeuvres. Worked 7 days a week for 3 months then would be off for 1 month and start the 3 months over again.
Education
Associate in Hospitality Management
Valencia College - Orlando, FL
September 2014 to May 2019
Full Specialist Esthetician in Esthetician
Aveda Institute Orlando - Orlando, FL
August 2009 to May 2010
Skills
• Bartending
• Restaurant Experience
• Serving Experience
Certifications and Licenses
Fine Dining Certified
June 2009 to Present
Trained in food and wine pairing; server etiquette; cocktail, beer and wine knowledge. First Aid CPR AED
September 2016 to September 2018
Assessments
Sales skills — Highly Proficient
January 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.