Funding/Credit Analyst
Resume:
SKILLS
Over ** years in customer service, * or more years in the banking industry as it pertains to fraud and investigations and 10 or more years in Auto finance funding and credit approval. Fast learner and can adapt to any situation, not afraid to take lead to ensure company goals are met.
EXPERIENCE
Fraud Analyst/ money Lauding associate JP Morgan Chase 08/2019-current
Assisting customers with fraud claims and filing claims for investigation to ensure no international fraud is taking place. The Ability to close accounts once my investigations found customers at fault and open accounts based on customer profile and internal factors in reference to fraud. Contact authorities if necessary to protect customers and recoup funds. Opening new accounts once compromised if necessary and back office fraud detection research including camera review to determine true fraudulent situations. Maintained close relationship with local authorities and customers when funds were significant. Constant contact with customers to make them aware of the process and the stage that I am on, as to ensure customers get funds back as soon as possible. Diligent research on customer payment and debit history to determine patterns or possible unrecognized small debits.
Funding/Credit Analyst GM Financial 04/2015-08/2019
Review customer loan request to ensure all state guidelines, credit worthiness issues are met. Maintained close relationships with sales and finance managers at dealerships in order to get customers funded. Assisted in verification of income, assets and insurance to verify customer is worthy of loans for approval. Upon approving, also assisted with getting funds sent directly to dealerships once all stipulations have been satisfied and verified. Team lead of approximately 5 associates, including training of new hires and review of loans.
EDUCATION
Associate in Science 08/2008 Eastfield College
Associate degree in human sciences, with hopes of transferring to university. GP 3.46
OBJECTIVE
I’m looking for a career, that can challenge me. I’m always open to learning new thinks and really love finance, banking and auto finance, it’s my passion and I really enjoy it. I would like a position that allows me to exhibit my skills and prove to be a company asset.
***************@*****.***
VOLUNTEER EXPERIENCE OR LEADERSHIP
Participate in JP Morgan Chase days of service, Habitat for humanity and teacher for a day at low income schools in the DFW area.
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