Desk Receptionist Material Handler

KAYLA HERNANDEZ

Reno, NV ***** 775-***-**** ****************.**@*****.***

Professional Summary

Energetic Front Desk Assistant with more than 5 years of experience helping guests with situations from booking a reservation to processing payments. With the ability to both multitask and learn quickly with hands on training I would be a great fit to the team.

Skills

•Shipping and Receiving

•Inventory Control

•Forklift Operation

•Telephone etiquette

•Sensitive Information Handling

•File management

•Problem-solving skills

•Multi-Line Phone Proficiency

•Computer systems knowledge

Work History

Material Handler Mar 2020 - Current

Tesla Motors Sparks, NV

•Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

•Used hand-held scanners and physical logs to accurately track item movements.

•Transported inventory items to appropriate locations.

•Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.

•Kept storage areas organized, clean and secure to fully protect company assets.

•Created and enforced detailed organization processes to increase quality service standards.

Cage Cashier Jan 2019 - Mar 2020

Silver Legacy Reno, NV

•Counted and recorded assigned funds and made exchanges of funds throughout shift.

•Enforced rules throughout daily activities such as company standard operating procedures, gaming regulations and federal regulations, including Title 31 compliance.

•Issued gaming coins and tokens to customers for cash.

•Verified over $1000 of cash and credit payments daily.

•Quickly and accurately counted drawers at start and end of each shift.

Front Desk Receptionist Jun 2018 - Mar 2020

Staybridge Suites Hotel Reno, NV

•Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

•Investigated auditing discrepancies by reconciling cash drop and credit card transactions.

•Kept accounts in balance and ran daily reports to verify totals.

•Handled tasks and responsibilities for front office employees during periods of understaffing.

•Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Front Desk Receptionist Jan 2017 - Apr 2018

Crowne Plaza Hotel & Resorts Sacramento, CA

•Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

•Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

•Maintained financial accuracy by collecting deposits, fees and payments.

•Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.

Education

High School Diploma Jun 2015

Spanish Springs High School Sparks, NV

•Awarded with Honors Diploma

Certifications

CPR and First aid certified

Contact this candidate