Administrative Assistant Customer Service
Resume:
IVEY BUCKNER
CUSTOMER SERVICE AND OFFICE/ ADMINISTRATION
CONTACT
*******.*****@*****.***
PROFILE
In my career and in my life, I have devoted myself to being a helpful person. In my hometown I volunteered at the June Fete carnival, a carnival organized by Abington Memorial to raise funds. My mother is a nurse at the University of Pennsylvania hospital, and I grew up knowing the difference that etiquette and compassion could make when helping customers and/or patients. I also volunteered for healthcare for Royalty Healthcare. In high school I organized protests, and I made sure to become an example in my community. I believe because of my experience I would make a great asset to any company.
SKILLS
CULTURE SENSITIVITY
BUSINESS DEVELOPMENT & ANALYSIS
PROCESS IMPROVEMENT
CLIENT RELATIONSHIP BUILDING
SALES & ADMINISTRATIVE
CONTRACT NEGOTIATIONS
EMOTIONAL INTELLIGENCE
FLEXIBLE MINDSET
EXPERIENCE
Freelancer
Self-Employed 2022-Current
Explained scientific and technical ideas in simple, clear and concise language.
Documented templates with accuracy, clarity and appropriateness.
Prepared charts, graphs, and forms to illustrate documentation as required.
Worked collaboratively with broader work team to carry out work duties..
Sales Strategist
Value Kia 2021-2022
At Elevation Burger I assisted in restaurant cleanliness, while handling large rushes of customers.
Ensured efficiency in client membership program through marketing strategy and telephone and in-person etiquette.
Portrayed excellent communication skills to allow successful interactions with members, employees, and management.
Made sure customers were satisfied at my register through verbal and social skills.
Administrative Assistant
Rockstar Princess, LLC 2019-2020
In this position I was chaired to maintain 100% confidentiality for sensitive information while collaborating with multiple vendors per month.
Scheduled appointments, and upheld high-quality customer service to multiple customers weekly. Built the image and face of the company.
Possessed and proved an ability to deal with all aspects of front office duties and handle competing for demands efficiently and professionally.
Administered office operations, including but not restricted to, answering phones, filing, maintaining records, responding to emails, and scheduling deliveries to further office efficiency.
Managed budget and did news/media research.
EDUCATION
SHIPPENSBURG UNIVERSITY
2019-2019
During my educational career at Shippensburg university, I participated in a multitude of extracurricular activities. I participated in the Journalism Club, and the D.I.V.A.S club.
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