Sally Murac

*** * **** **** ****, CT *****

860-***-****

adwwzj@r.postjobfree.com

Hartford HealthCare GoHealth Urgent Care 2017-present

Career History & Accomplishments

Provider Coordinator CT Market

Responsible for coordination of provider onboarding activities from date of hire to assure target start date

Process new provider hire summaries, system intake forms, IT requisitions and Employee Status Forms

Schedule new hire HHC orientation, EPIC and training shifts

System liaison for GoHealth based Hartford HealthCare employed providers

Process provider quarterly incentive and monthly volume bonuses

Work closely with HHC CVO to maintain physician credentialing records and continuing education requirements

Physician / MLP scheduler for 20 locations

Physician / PA / NP payroll in HHC Kronos Dimensions

Recipient of the GoHealth National GoBeyond Award Jan 2018 after candidate reached out to Market President to commend me for personally meeting with them over a holiday weekend to tour center and answer lingering questions.

The Hospital of Central CT 1998 – 2017

Career History & Accomplishments

Demonstrated achiever with exceptional knowledge of hospital computer systems (Star, PeopleSoft, Cerner PowerChart, Empower), policies, and procedures.

Appointed to Communications Team of H3W, consistently exemplifying the pillars of the organization: Integrity, Caring, Excellence and Safety.

Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Designated as Physician Superuser, providing hospital-wide physician support for Cerner Go-Live project.

Designated as ED liaison for hospital Patient Safety Committee.

Responsible for implementation and training of admitting system, old medical record tracking system and hemolyzed blood orders in EmPower. Thereby helping to open communication with ED staff, Medical Records staff, Registered Nurses and Physicians, resulting in improved patient flow.

Facilitated making patient and staff work environments safer and boosting staff morale by creating the Patient Safety Raffle, encouraging staff to submit implementable ideas on how to make the ED safer for patients, employees and visitors.

Recipient of the 2008 Medical Staff Recognition Award. Recognized for contributing a valuable perspective to all aspects of responsibilities.

Enthusiastic in taking on new responsibilities. Possess ability to work proficiently and accurately under pressure and time constraints, always adhering to HIPPA policies and procedures.

Emergency Department Physician Administrative Coordinator for New Britain and Bradley Campuses 2013-2017

Coordinate Residents, Medical Students, and Physician Assistant Student Emergency Medicine rotations

Responsible for department monthly audits and IT requests

Handle customer relations including customer complaints

Liaison for medical provider offices, DPH, VNA and DCF for record request and patient follow up

Physician / PA payroll

Maintain physician credentialing records and continuing education requirements

Coordinate Emergency Department Chief and Medical Director calendars

Submit department work orders

Responsible for daily radiology and lab patient follow-up

Clinical Research IQuickit LLC 2015-2016

Assist with clinical trials of Saliva Analyzer, direct patient testing

Responsible for maintaining on site clinical data and input into RedCap database

Coordinated clinical research assistant schedules and payroll

Emergency Department Unit Secretary Team Leader 2009 – 2013

• Responsible for ensuring adequate scheduling of department secretary shifts.

• Responsible for orientation and ensuring ongoing skills verifications and competencies.

• Precept and coach staff, new and old, on how to speak to the public, how to properly address other physicians and how to represent the organization in a positive manner.

• Act as the major contact person for all other departments and private attending physicians regarding ED and Hospital policies and procedures (tests, direct admits and other contact information).

• Worked closely with Cardiology administration to initiate Cardiac Cath Protocols for notification and timing audits as well as with Bradley Campus physicians to create Cath Lab campus transfer procedure.

• Communicate information regarding changes in hospital policies, procedures, systems, etc. Act as Superuser as appropriate.

• Involved with unit performance improvement.

• Ensures compliance with EMTALA on-call list and assist with coordinating policies and procedures.

• Represent the Emergency Department at meetings and for interdepartmental issues. Work with hospital Forms Committee.

• Provide support to Emergency Department physicians by communicating with patients and their families, hospital staff, private physicians, emergency medical personnel, and crisis staff as well as Emergency Department Medical Director.

• Extremely heavy telephone customer service, answering routine inquiries from the public, physicians and hospital staff.

• Responsible for maintaining and ordering supplies for the department.

• Perform regular unit secretary duties as required.

Emergency Department Unit Secretary 2001 - 2009

• Provide support to Emergency Department physicians, nurses and other staff through facilitating communication with Hospitalists, private physicians and other medical personnel as required.

• Utilize Bed Tracking, Cerner Powerchart and EmPower to ensure timely admission of all patient admission orders and bed assignments.

• Communicate with Hospital Clinic regarding patient follow-up appointments.

• Extremely heavy telephone contact with patients, families, physicians’ offices and care providers.

• Adhere to all HIPPA requirements.

Nursing Office 1999 - 2001

Assist with RN staffing in the nursing office, responsible for taking sick calls and finding staff replacements to fill scheduling needs.

Nurse Tech Telemetry Floor 1998 - 1999

Provide patient care by assisting with ADLs.

Perform patient EKGs.

Telemetry Certified monitor watcher

Education

Plainville High School, Plainville CT 1982

Volunteer

Newtown Yoga Festival 2017

Marketing and Media Coordinator

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