Loan Processor Officer Assistant

Jennifer Houck-Mahoney 916-***-****

**** ****** ***

Sacramento, CA 95821

*********@*****.***

Skills and Special Interests

Former business Analyst for AT&T Wireless working in IT for revenue assurance from 1997 to 2005. Still using my analyst skills to stay proficient in Microsoft Office including excel workbooks, pivot tables, SQL as well as photoshop, and all mortgage systems including Encompass, Blend, and Salesforce. I am employed at Del Campo High School in Fair Oaks 2006-present as the cheer advisor/Head Varsity Coach.

NMLS loan officer license 2192969.

Professional Experience

Big Valley Mortgage

Mortgage Loan Officer- NMLS #2192969- 6/1/2022- current

Maintain 100% quality rate for all internal and external processes.

Consult and communicate with borrowers regarding the life cycle of mortgage loan from origination to closing.

Working in a strategic partnership with REMAX real estate agents, growing BNI chapter, and hosting lunch and learns, weekly mortgage minutes, marketing updates, and cohost open houses.

Establish procedures to achieve loan origination business objectives.

Working with the Sacramento SPCA to sponsor a dog with each closed loan. Sovereign Lending Group

Mortgage Loan Officer-retail- NMLS #2192969- 3/3/2022- 5/31/2022

Strategic guidance for financial loan processes.

Building a Sacramento Business networking group.

Building relationships with new realtors weekly and working 1-2 open houses every weekend. Snapfi

Mortgage Advisor Assistant to CEO/ Trainer - 06/2021- 3/1/2022

Train and coach new hire Mortgage Advisors on Blend, Encompass and Salesforce, and provide ongoing training/ support for seasoned loan officers including updated programs, system updates, and loan programs/ guideline changes.

Super Admin assigning loans in Encompass and Blend working to advance into greater areas of knowledge and responsibility as network administrator.

Loan Officer Assistant (LOA) to CEO assisting CEO manage client files and originating loans from beginning to close while meeting milestone deadlines.

Structure all loans, request all documentation form borrower, and prepare the loan for processing. Better Rate Mortgage

Team Processor/ Loan Officer Assistant, 01/2021 – 5/2021

Main point of contact for mortgage borrower from start of origination to closing of the loan.

Collecting document and analyzing ensuring the file was complete.

Process the timely and accurate packaging od all loans originated by loan officers.

Handle all social media marketing.

Process all loans for senior loan consultant and junior loan consultant from origination to close (15- 20 closed per month)

Work with lenders, clients, title and escrow as well as any other key players. Afton & Associates with Keller Williams

Executive Assistant 06/2019-July 2020

Assisting our real estate agent in all aspects of the business including transaction coordination, running payroll, home office reimbursement/ mileage, and maintaining all client relationships.

@The Grounds!

Office/Sales Coordinator, 09/2018-06/2019

Handle all event contracts, payment, insurance, etc.

Create, update, and maintain several reports including data reports and payment reports.

Attend all staff meeting such as sales, new event center bookings, and meetings with local hotels. JBL Ventures, Fair Oaks, CA

Loan Processor, 01/2010-01/2012

Worked as loan processor, personal assistant to owner, and light office manager duties.

Managed pipeline of approximately 40-50 loans per month.

Contacted banks, clients, and Title Company through phone calls as well as in office meetings. Ameriquest, Rancho Cordova, CA

Mortgage Sales Specialist, 12/2005-06/2007

Exceeded all sales quotas consistently and became a top producer in my branch. Paramount Equity Mortgage, Roseville, CA

Loan Processor, 01/2005-11/2005

Appointed to outline process improvement plans to enhance workflow.

Streamlined service levels to minimal days in processing.

Delivered a high level of customer service to Financial Specialists.

Exceeded all processing goals and quotas consistently.

*References available on request

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