Data Entry Medical Receptionist
Resume:
Michelle Grosskop
Omaha, NE *****
**********@*******.***
Work Experience
AOL
Hy-Vee, Inc. - Council Bluffs, IA
August 2021 to Present
• Shop online for customers
• Help out when needed in different departments
• Cashier
• Help out customers that fulfill there inquiries
• Customer Service
• stock shelves
• Handle customer's with complaints
Cashier
ALDI - Omaha, NE
November 2020 to Present
Interacting with adults. Vacuuming, and dusting. Fronting shelf’s. Sweeping and mopping. Wiping up spills and windows.
Empty trash. Put away inventory.
• Assisted with customer inquiries
• Helped customers find what they are looking for
• Handled returns and exchanges
• Handled cash and credit transactions
• Handled customer complaints and concerns
• Counted cash drawers
• Stocked merchandise
• Customer Service
• Opened the store
• Assisted with customer inquiries
• Helped customers find what they are looking for
• Operate forklift
Mission Critical Pharmacy
Gretna Community Service - Nebraska
June 2018 to Present
Deliver Medicine to different pharmacy around Nebraska/Iowa Care Centers. Scan in the Prescriptions, sign off on the medications Housekeeper/Laundry Attendant/Dietary server
Remington Heights /Papillion Manor - Omaha, NE
August 2019 to August 2020
• Cleaning rooms- deep cleans
• Vacuum/ Dusting
• Making beds and doing laundry
• Organize/empty trash
• Scrubbing bathrooms, kitchens
• Toilets
• Washing windows
• Wash dishes/ put them away food runner
ACP Para Professional
Millard North High School - Omaha, NE
November 2006 to May 2017
Responsibilities
Assist teacher and co-workers in different tasks. Worked one on one with students with special needs. Redirect bad behaviors. Ran copies when needed.
Accomplishments
Working with children to reach there goals to graduate with there class mates or to move on to the next grade level.
Skills Used
Provide support and instruction to children with all kinds of disorders. Dependable and reliable to get the task done.
Cashier/Customer Service
Target - Council Bluffs, IA
March 2000 to January 2004
Responsibilities
Greeting customers, finding what they need always with a smile. Facing, and stocking shelves. .
Listened to customers needs and preferences to provide accurate advice. Worked well as a team player to create a great work atmosphere. Received company's highest Instant credit cards.
Worked in fitted rooms by redirecting calls.
Developed Excellence in sales skills.
Completed purchases with cash, credit and debit payment methods. Answered incoming telephone calls with professional and knowledgeable responses. 10 key
Education
Associates Degree in Early Childhood Development
Iowa Western Community College - Council Bluffs, IA June 1994 to May 1997
Associate in General
St. Albert High School - Council Bluffs, IA
August 1989 to May 1994
Skills
• Customer Service (5 years)
• Communications (6 years)
• Laundry (5 years)
• Cleaning Experience (2 years)
• Special Needs (5 years)
• Experience with Children (10+ years)
• Teaching
• Classroom Management (1 year)
• Childcare (10+ years)
• Caregiving (4 years)
• Toddler Care (10+ years)
• Early Childhood Education (4 years)
• Organizational Skills (3 years)
• Babysitting (10+ years)
• Curriculum Development
• Special Education (10+ years)
• Autism Experience (4 years)
• Behavior Management (2 years)
• Developmental Disabilities Experience (2 years)
• Writing Skills
• Case Management (Less than 1 year)
• Experience Working With Students
• Medication Administration (1 year)
• Classroom Experience (10+ years)
• Home Care (5 years)
• Medical office experience (1 year)
• English
• Infant Care (10+ years)
• Food Preparation
• Meal Preparation
• Social Work
• Fundraising
• Nannying (2 years)
• Program Development
• Certified Medical Assistant (Less than 1 year)
• Multi-line phone systems (4 years)
• Front desk
• Documentation review
• Vital signs
• Filing
• EMR systems
• Microsoft Excel
• Medical records
• Multi-line phone systems
• Medical receptionist
• Hotel experience
• Microsoft Office
• Computer skills
• Applied behavior analysis
• Food service
• Management
• CMA (1 year)
• Serving
• Sales
• Restaurant experience
• Medical terminology
• Laboratory experience
• Data entry
• Recruiting
• Microsoft Word
• Office manager experience
• Benefits administration
Languages
• English - Expert
Certifications and Licenses
Driver's License
February 2020 to Present
Driver's License
February 2020 to February 2025
Drivers licenses
National Certified Medical Assistant
March 2021 to March 2023
Take blood pressure
Give medicine
Anything a nurse tells me I can do it.
Assist with baths, bathroom issues
run errands
give shots
CPR Certification
Assessments
Basic Maintenance and Repair — Familiar
July 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Following Directions — Proficient
July 2020
Following multi-step instructions.
Full results: Proficient
Cashier Skills — Proficient
November 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Medical receptionist skills — Proficient
October 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Verbal communication — Completed
June 2021
Speaking clearly, correctly, and concisely
Full results: Completed
Customer focus & orientation — Familiar
July 2021
Responding to customer situations with sensitivity Full results: Familiar
Front desk agent (hotel) — Highly Proficient
July 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Management & leadership skills: Impact & influence — Familiar October 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
Typing — Completed
October 2021
Transcribing text
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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